About Me
Tom has been CEO of ETOA for twenty years. Tom ensures ETOA’s financial viability and oversees the strategic development of all ETOA projects and practices. This includes keeping ETOA at the forefront of travel industry matters and reporting back to the membership on developments at a European level.
Has Spoken At
Wednesday, April 29 2026 | 09:00 AM
Crowds and Ticketing – A Deeper Dive
A group of Europe's attractions' experts lead a discussion following up on Tuesday's Theater session about getting access to Europe’s top attractions. This is one of the industry’s biggest friction…
Tuesday, April 28 2026 | 16:00 PM CET
Who Gets In? Ticketing, Trust & the Future of Access
Access to Europe’s top attractions has become one of the industry’s biggest friction points — for tour operators, OTAs, destinations and the attractions themselves. This panel brings together attraction leaders…
Tuesday, April 28 2026 | 16:00 PM CET
The Eiffel Tower Returns: Demand, Access & Accountability
Few cities sit at the center of global travel demand like Paris—and few attractions define that demand like the Eiffel Tower. In this rare and candid session, Stéphanie Renault shares…


