Should Tour Guides Take Improv? Here’s Why This Expert Says ‘Yes … And’

Improv master Margaret Hicks shares how tour guides can build authenticity fast, and better understand group dynamics.  

by | Nov 19, 2019

Every moment of a tour—even the smallest interaction—can be mined to cultivate a stronger connection to your guests.

At ARIVAL Orlando 2019, Margaret Hicks, founder of TourBoost, conducted a hands-on workshop to help attendees use tried-and-true techniques from improv comedy in their tours. From understanding body language to helping guides identify the mindset of their group, here are Hicks’ three top tips to create memorable tour experiences that last a lifetime.

Give the above video a watch, and stay tuned to learn more about what workshops are in store for ARIVAL Berlin 2020.



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