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Wednesday, October 30 2019 | 11:00 AM

Research 2019 Orlando

Operator Story: Putting People First

Grow grow grow goes the corporate credo, but grow at any cost? Sue Cooper of Lazy Dog Adventures and the author of Millionaire in Flip Flops has a different message:…

Wednesday, October 30 2019 | 11:00 AM

Research 2019 Orlando

The Joy of Growing Pains

Growth in most companies is hardly a straight line up, but more like an adventure course with plenty of downs as well as ups. In this operator story, James Blick…

Wednesday, October 30 2019 | 11:00 AM

Research 2019 Orlando

Operator Story Branding Bad

What started out as a failed business venture finally found its success by having their guests unleash their “bad side.” Hear about the journey YourBikerGang.com took to transition from a…

Tuesday, October 29 2019 | 11:00 AM

Consumer Trends 2019 Orlando

Disruption is Universal

No matter how large or how small, no company is immune to the disruption that technology innovation and changing traveler demands can bring. In this session, you’ll learn how Universal,…

Tuesday, October 29 2019 | 11:00 AM

Interviews 2019 Orlando

Ask Me Anything: TripAdvisor

It’s one of our industry’s biggest online brands, the largest platform for traveler reviews and—for many operators—an important source of bookings. In this one-on-one interview, we (and you) ask the…

Saturday, October 26 2019 | 00:00 AM

Research 2020 Arival 360

Keynote: The Way Forward

Challenges before us. Uncertainties ahead. Yet each of us must plot our path, and find our way forward. CEO Douglas Quinby kicks off Arival 360 with a look at the…

Monday, July 1 2019 | 11:00 AM

Consumer Trends 2019 Bangkok

This is Asia’s Arival

An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.    

Wednesday, June 26 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

Inside the Indian Traveler

It’s one of the fastest-growing travel markets and India’s travelers are hungry for tour and activity experiences across Asia. This research presentation walks through the essentials of the Indian market…

Wednesday, June 26 2019 | 13:00 PM

Consumer Trends 2019 Bangkok

The View from Google

From search and shop to serving and booking, the global search giant has big plans for the in-destination industry. In this talk, Google’s head of travel partnerships for APAC gives…

Wednesday, June 26 2019 | 13:00 PM

Research 2019 Bangkok

Why This Online Brand Delivers Offline Experiences

Most think of online travel agencies (OTAs) as simply online resellers of other operators' products. But Taiwan-based KKDay is not your typical OTA. They are getting into customer delivery with…

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