From Transactional to Transformational: Re-Imagining Experiences with Caroline Boone

10/01/2024 9:00 AM CET

Consumer Trends, Idea Hub, Product

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More than ever travelers crave the unique, authentic and immersive. But how do we maintain the magic when everyone goes “off the beaten path?” How can we consistently deliver those special, differentiated moments at scale?

Join us for an in-depth conversation with Caroline Boone, Executive Creative Director at Walt Disney Imagineering and a launch team member of Airbnb Experiences, as we explore:

  • Tapping the Untapped: Learn how to discover new, untapped experience themes that resonate broadly to create sustainable, profitable products.
  • Designing Stories, Not Tours: Shift your perspective to see guests as the main characters in their own adventures, turning tours into immersive narratives.
  • Creating Connections: Transform your interactions from transactions into meaningful moments, where guides become hosts, customers become guests and connections last beyond the life of the experience itself.

Traveler tastes are always changing. Now is the time to think about how to create a truly differentiated experience that sets you apart and brings yours guests (and their connections) back for more!

Event: Arival 360 | San Diego 2024

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