State of Indiana

State of Indiana

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you’ll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you’ll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we don’t just talk about diversity and inclusion-we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana’s population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About the Indiana Department of Administration (IDOA):
IDOA helps to ensure the smooth function of state government, finding efficient and effective solutions to government-wide needs.

Role Overview:

This position is for an intermittent employee of the Indiana Statehouse Tour Office (IDOA). Tour guides are the frontline representatives and ambassadors for the State of Indiana, meeting and greeting visitors during working hours. They staff the Information Desk and conduct guided tours of the building. The agency is looking for someone with the flexibility in their schedule to work intermittently up to 150 days a year. The Statehouse Tour Office is staffed weekdays from 8am-4 pm and on Saturdays from 10 am -2 pm, 1 day a month.

Salary Statement:

The salary for this position traditionally starts at $15.17/hr but may be commensurate with education or work experience.

A Day in the Life:

The essential functions of this role are as follows:
• Maintaining a helpful and friendly attitude to visitors of all ages and backgrounds while remaining completely non-partisan on the job.
• Providing accurate information while staffing the desk and conducting tours. This is an on-site position.
• Present themselves professionally while interacting with in-person visitors and coworkers, and inquiries on the phone or via e-mail.
• Becoming familiar with Indiana history, the Indiana Statehouse, the three branches of government and the workings of state government, the Indianapolis community (especially as it relates to giving directions), and Indiana at large.
• Participating in special programming as needed.
• Other reasonable duties as requested by the manager or coordinator.
Physical requirements:
• Must be able to climb stairs and stand/walk on marble floor. Busy days may require up to 12 flights of stairs and several miles of walking.
• Some lifting (up to 20 pounds) may be required.
• 90-95% of the time will be indoors. There may be the occasion to meet or escort a group outside briefly.
• Must be comfortable speaking clearly in a public setting.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

What You’ll Need for Success:

The ideal candidate in this role should minimally have a

  • High school diploma or equivalent
  • At least 1 year of clerical experience applying the below, outlined knowledge, skills, and abilities in a similar role.
  • Someone with a genuine love of Indiana history and Indiana historic sites who likes to share their enthusiasm with others. Someone who can accurately relay information in an interest-appropriate manner to visitors who range in age from toddlers to senior adults.

You must meet the following requirements to be considered for employment:

  • Working knowledge of general office functions and clerical procedures
  • Active listening skills
  • Excellent critical thinking skills
  • Strong written and verbal communication skills
  • Strong organizational skills with the ability to prioritize tasks effectively
  • Excellent attention to detail and proofreading skills
  • Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
  • Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties
  • Ability to work independently
  • Ability to provide effective and professional customer service to internal and external parties.

Benefits of Employment with the State of Indiana:

This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

Current Employee? Click here to apply.

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