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Since March 2020, Arival has been tracking the pandemic’s impact and outlook for our industry. Take a few minutes to complete our latest trends survey on recovery and planning for 2021-2022.

Interviews with UA partners and Intrepid Group CEO James Thornton make it clear: the end of the brand’s franchise model signals a humbler, tougher era ahead as operators small and large face tough decisions to survive – and revive.

We’re just a few days away and the program is set for this special forum on self-guided. Here’s what to expect, what you’ll learn, and how you’ll benefit.

We may get into some hot water with this post, but there seems to be some widely held misconceptions in our industry about self-guided experiences. So we’re addressing them here.

Before listing your products in all OTAs available, you should understand their advantages and disadvantages.

Canadian company RocketRez, which targets large tour and attraction operators, has raised US$6.6 million.

The program of ITB’s virtual event is as sprawling and ambitious as ever. If you plan on attending, here’s your guide to some key sessions for tours and attractions. You’re welcome 🙂

Most online travel agencies in tours and attractions are privately held or operate as divisions within other companies and do not disclose specifics. Still, it’s interesting to look at what information is out there.

Even though Arival’s survey shows that most businesses in our industry have reopened and even with a vaccination campaign in place, 2021 will be a year where operators will keep struggling with low attendance numbers.

Two of Asia’s biggest OTAs are have rolled out reservation systems to digitize the region’s long tail of offline operators.