Operations

See what Google Search Trends can show you about the state of demand for tourism. We'll also chat about other ways you and other operators are gauging consumer demand. Presented by Blend Marketing.

Tours are certainly about providing a fun, engaging time. But sometimes we're content to stay on the surface: stories become "infotainment" and guests leave smiling, but without substance. In this discussion, Mina Okpi will share how she uses her adventure tours to bring up deeper questions about societal labels, one's…

Growing your business means growing your offerings. But it's not simply a question of adding new neighborhoods or experiences. Lauren Shannon shares her secrets in growing her Arigato Japan Food Tours across the entire country by growing her tour offerings the right way.

Everyone's suddenly talking about private tours; come hear how one agency is helping an operator shift strategy, and seeing good results.

During these unprecedented times, the future of Food + Beverage Tourism hangs in the balance and seemingly out of our control. As anxiety and questions swirl around what the post-pandemic recovery of the tourism and restaurant industries will look like, it's hard to separate fact from fiction. Join this Round-Table…

Christian Watts starts off this Buzz Session with a brief presentation about the importance of high quality content. What makes content that sells? What are the best ways to distribute that content to the best mix of distributors for your products? How can you add new distribution partners without adding…

If you offer or want to offer multi-day tours, join this Buzz Session to discuss how multi-day tours are different than day tours, issues related to tour guides, and best practices for putting together multi-day tours.

How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than others. As families are adjusting to the ideas of smaller gatherings, more outdoor activities, and spending less on physical gifts…

Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all to convert them into repeat customers and raving fans.

This roundtable explores new ideas that have arisen from data during this environment that have proved to be successful. Join us and share (and hear about) opportunities that you have been able to take advantage of that you likely would not have explored otherwise. Presented by Von Mack Agency.