In Nod to Attractions, Airbnb Hires Former Disney Exec to Helm Experiences

Airbnb’s new Head of Experiences, Catherine Powell, formerly with Disney, indicates the company is putting significant resources behind the Best Part of Travel.

Catherine Powell Airbnb
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Airbnb’s new Head of Experiences, Catherine Powell, formerly with Disney, indicates the company is putting significant resources behind the Best Part of Travel. 

Late last year the accommodation and experiences platform Airbnb famously announced in a one-sentence press release it expected to become a publicly traded company sometime during 2020.

While there is still no definitive date Airbnb will release their IPO, a recent hire from the attractions world has some predicting Airbnb’s stock issuance is in the near future.

Airbnb announced today they hired 15-year Disney veteran Catherine Powell to lead and grow Airbnb’s Experiences division.

Launched in 2016, Airbnb’s Experiences supply has skyrocketed. There are now 40,000 Experiences in more than 1,000 cities around the world.

That’s not to say Experiences has been smooth sailing, however. Powell’s appointment is not the first leadership shuffle. In late 2019, Airbnb’s then-Head of Experiences Joe Zadeh transitioned into a different role, while some media articles have raised questions about the financial performance of the initiative.

That said, it’s clear Airbnb believes the things to do category is worthy of investment. 

A study commissioned by the company found a majority of individuals across several markets prefer to spend their discretionary spending on experiences rather than physical goods.

Airbnb Experiences Over Physical Goods
Source: Airbnb, 2020

Of most significance about the new hire is that Powell comes from one of the world’s most famous attractions companies. Ticketed attractions are a category Airbnb has yet to venture into, favoring instead unique experiences with locals, despite the fact that attractions are the most popular types of activities among travelers.

Perhaps the hire signals a shift. During Arival Orlando 2019, Airbnb announced they led a $60 million investment in the five-year-old global ticket booking platform Tiqets.

With targeted investment on growing Experiences, and with several hints suggesting Airbnb may explore attractions opportunities, it’s worth it for operators to keep their eye on the peer-to-peer platform. Additionally, it’s a good idea to pay attention to Airbnb as the company prepares to go public in 2020.

Want to learn more about Airbnb’s big plans for the future? View this recording of Arival CEO Douglas Quinby interviewing Airbnb’s lead for Experiences-Americas, onstage at Arival Orlando 2019. 

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WHAT'S THE DIFFERENCE BETWEEN ARIVAL | ACTIVATE EDINBURGH AND ARIVAL 360 | VALENCIA AND WHICH SHOULD I ATTEND?

Since 2019, Arival has hosted one major event in Europe each year. For 2024-2025, we’re thrilled to offer two exciting events: Arival 360 | Valencia and Arival | Activate Edinburgh. Here’s a quick comparison to help you decide which event to attend—or why you might want to come to both:

Arival 360 | Valencia (28-30 April 2025)
  • Scope: Flagship European Event with a global reach; up to 30% of attendees from outside Europe, including the U.S., Middle East, LATAM, and APAC.
  • Audience: Experience creators, tech and distribution companies, and industry professionals from around the world.
  • Arival Theater Content: Global topics including: over-tourism and sustainability, technology, distribution, European consumer and operator trends.
  • Breakout Sessions: In-depth workshops on operational best practices, product expansion, AI, channel management, marketing tech, a Spain-specific track and an Innovation Showcase highlighting the most tech-savvy companies in our industry.
  • Networking: Connect with leading OTAs and distribution companies, and build valuable partnerships.
  • Location: Valencia, a stunning coastal city offering rich cultural experiences.
  • Attendees: Approximately 800, providing extensive networking opportunities.
Arival | Activate Edinburgh (23-25 November 2024)
  • Scope: Regional focus on the UK, Ireland, and the Nordic regions.
  • Audience: Operators and industry professionals from the region.
  • Content: Gain insights on regional topics like technology, distribution strategies, and hear from top regional tourism leaders.
  • Breakout Sessions: Experience hands-on learning at Edinburgh’s top attractions and tours, with sessions on visitor experience, digital journeys and innovative tour development. In-depth sessions for companies at the beginning of their digital journey and more advanced sessions for people and companies looking to elevate their experience.
  • Networking: With a more intimate setting. you’ll have more time to build deeper connections and create more meaningful interactions with your current and future partners including distributors, tech companies, DMOs and more.
  • Location: Edinburgh, known for its stunning architecture and historic charm
  • Attendees: Approximately 400, fostering an intimate peer-to-peer learning and networking environment.
Key Differences:
  • Global vs. Regional Focus: Valencia is a global event with an international audience, while Edinburgh is a regional event focused on the UK, Ireland, and Nordic regions.
  • Event Size: Valencia hosts about 800 attendees, providing broad networking opportunities, whereas Edinburgh’s 400 attendees create a more intimate, focused environment.
  • Content and Sessions: Valencia features global themes and advanced topics, whereas Edinburgh provides region-specific insights and hands-on experiential learning.
  • Location Experience: Valencia providing a coastal escape and Edinburgh offering historic and iconic attractions.
  • Who Will Be There: The most valuable part of Arival Events is the connections you make and the partnerships you build to grow your business. At Arival | Activate Edinburgh, you’ll engage with key industry players in the UK, Ireland, and Nordic regions. If your business focus is on these areas, Edinburgh is where you need to be. For those targeting broader European or global markets, Arival 360 | Valencia offers the ideal platform to network with international leaders and innovators. 
Why attend both?

With limited opportunities for business development, learning, and networking in our industry, attending both events is a strategic move. By participating in both Edinburgh and Valencia, you maximize your exposure to diverse markets and influential contacts. 

However, if budget constraints or a specific regional focus dictate your decisions, choose the event that best aligns with your primary business goals. Join us in Edinburgh for regional insights or Valencia for global perspectives—or better yet, attend both to fully leverage the potential of Arival’s expansive network.

For service providers such as a restech or ticketing platform, distribution company, or other services including marketing, AI tools, etc., attending both gives you access to attendees from both markets to connect with your current customers and to meet new ones!

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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