2-4 March 2024

Bringing Together the “Best of the Best” in Tours, Activities, Attractions, & Experiences for the Can’t-Miss In-Destination Experiences Industry European Event of the Year


Please contact us at [email protected] if you need personal assistance.


Q. Who are Arival events for?

Arival is for the In-Destination Experiences community, including Operators of Tour, Activity, Attraction and Experience companies and their staff, Destination Marketing providers, Distributors, Technology providers, Marketing Agencies, Consultants, Educators and others. This is the only chance for the industry to come together around the topics that impact their business and have the big conversations; how to optimize connectivity, how to work together, how to advance your business, and the trends that affect the industry globally and in the region of the world in which they are held.

Q. Why should I attend?

To learn from experts in the industry, exchange ideas and knowledge with industry colleagues and create partnerships that will help you grow your business. It is THE place to meet up with savvy peers from across the entire Experiences sector and connect with potential business partners, distributors, and forward-thinking tech and marketing providers. Our event experts and exclusive research illuminate up-to-the-minute changes so you can apply cutting-edge strategies to your business—as soon as you go back home. There are also special tracks and sessions tailored to what matters most to your business, right now—including attractions, culinary, connectivity, DEI, Google marketing, working with OTAs, pricing strategies, and more.

Q. Who speaks at Arival Events?

Arival speakers include thought leaders from the leading brands in the In-Destination Experiences Industry including distributors, tech companies, marketing leaders, and especially operators of tours, activities, attractions, and experiences. Arival always ensures that we hear from operators who have great stories to tell. Our ArivalExpert Network features experienced experts in the In-Destination Experiences Industry who have partnered with Arival to offer their knowledge during our events. The ArivalExperts will facilitate roundtables on a range of topics, providing an opportunity for operators to learn from other operators, share experiences, and make new connections. A list of speakers for Arival 360 | Berlin will be posted soon.

Q. Is Arival on social media? What is the hashtag for the event?

Connect with Arival on LinkedInFacebookTwitter, and Instagram. The hashtag we use for all Arival events is #arivalevent.

Q. Will the sessions be available on-demand?

All theater sessions will be available on-demand shortly after the event for both in-person attendees and Arival Insider Pro Access members.

Q. How long is on-demand content available for?

All theater sessions will be available on-demand shortly after the event for Arival Insider Pro Access members. You will be notified by email when sessions are ready for viewing.

Q. Sponsorship Opportunities

There are a wide variety of sponsorship opportunities available, in-person and online, to help companies connect with operators and other key current and potential partners.


Q. What is included in my Arival ticket?

With your ticket, you have access to all Theater Sessions, Workshops, Demo Labs, Networking Lounge, the Attractions Forum, the Innovation Showcase and evening networking events! Lunch is included on Sunday and Monday for all attendees, and coffee breaks will be available.

If you are an Arival Insider Pro Access member, you will additionally have ongoing access to recorded sessions and will have access to exclusive sessions and networking events at the in-person event.

Q. Is my hotel included in my ticket?

Your Arival Ticket does not include your hotel stay, but we have secured a great group rate of €145, including service charges and VAT. You can book your room through our event website for the host venue, the Estrel Berlin. Rooms are limited, make your bookings now.

Q. Where do I find the agenda?

A general agenda is posted on our website now. The full agenda will be available soon and will also be in the Swapcard event mobile and desktop app. We will share the app link to all registered attendees weeks before the event.

Q. How do I see who else is attending?

Before the event we keep you updated with attending companies on the Who’s Attending list on the event landing page, which will be coming soon. During the conference, you will be able to contact these same attendees using the Arival event app and make connections and schedule meetings ahead of time. An email will go out with more details and information for our event app approximately two weeks prior to the event.

Q. Is there a “theme” for Arival 360?

We’ll have a wide variety of session topics, but this year’s focus is on practical strategies that position your business for success in an always changing landscape! We’re bringing together marketing and tech experts from within the Experiences industry to break down innovative digital marketing strategies, which Arival’s thought leaders and industry experts will be diving deep into consumer insights and traveler trends.

Q. Tell me about the cancellation policies.

Your registration ticket is fully refundable up to 60 days before the event. Hotel reservations may be canceled up to 6 days before the event with no cancellation fee. Check with your airline for specific policies.

Q. My schedule/travel limitations/budget doesn’t allow me to come this year. How can I participate?

Selected content from our theater sessions, interviews with speakers and other attendees, workshops, innovation labs, and more will all be available on-demand after the event for Arival Insider Pro Access members. Not an Insider yet? That’s not the end of the benefits! Learn more and become a member now!


Q. What is Arival Insiders?

The Arival Membership program where you join a community of thinkers, doers, creators, and innovators from across the globe who want actionable insights into the Best Part of Travel and Beyond. Arival Insider membership offers a wealth of benefits to creators and sellers of in-destination experiences and companies that provide services and products to the industry, as well as our partners in the community. In addition to developing and curating industry resources and best practices, Arival also provides opportunities to support, connect, and share knowledge with each other. There are two different membership types:  Arival Insider Free Access and Arival Insider Pro Access. Learn more

Q. What is included with Arival Insiders Free Access?

The Arival Newsletter, access to all Arival.Travel articles, Arival Podcasts, the on-demand video archive, free webinars, Arival Guide Reports, and the Arival Job Board.

Q. What is included with Arival Insiders Pro Access?

  • 20% discount on all in-person Arival events
  • Special event(s) at in-person Arival events
  • Free access to Arival online events and webinars
  • Free access to the entire Arival library including: 600+ articles, 350+ on-demand videos and 45+ combined research reports and Arival Guides and presentations. The library comes with a powerful search engine making it easy to find what you are looking for.
  • Arival | Elevate: Free consulting sessions with Arival partners
  • Monthly meetups with the Insider Pro Community

Q. What is the pricing for Arival Insider Pro Access?

Pricing is based on company size. Pricing is also available for teams of 3 or more.

Small Operator (less than $250,000 revenue in the last fiscal year) $179 for a team of up to 6 people
Medium and Large Operator (more than $250,000 revenue in the last fiscal year) $399 per individual. Team memberships available.
All other companies $599 per individual. Team memberships available.


Q. I am an Arival Insider Pro, how do I register for Arival 360 and receive the discount?

Go to Arival.Travel and Log In,  then navigate to the Arival 360 Berlin registration page.  Discounted tickets will be available there.

Click on the event you want to register for and follow the registration prompts.


Q. Is it necessary for me to wear my Arival badge at the event?

YES! Attendees are required to wear their name badge at all times while in the conference space or at the evening events. If you do not have your badge, you will not be allowed access to Arival. Should you lose, forget or misplace your badge and wish to gain entry, you must present a photo ID and will be charged a fee of €25 for replacement. In order to protect the investment you make in attending Arival, badges are non-transferable; sharing of badges will result in the removal of the badge holder from the event.

Q. What is the dress code for Arival?

From casual to formal, whatever makes you comfortable!  Experiences is not a formal industry; it’s about learning you can apply to your business, finding new connections and opportunities and having fun along the way. We want you to get the most out of the conference, so come dressed the way that represents our industry—any way that works for you!

Q. What should I bring with me?

Your ID, your phone with the Swapcard event app downloaded, business cards, your best poker face, and a readiness to learn and connect!

Q. Will there be food and beverages provided?

Coffee breaks will be provided during the days

Lunch is included on Sunday and Monday

The Welcome Party and the Monday night Cocktail Party will both include drinks and appetizers. If you notified us on your registration of any food allergies, something will be provided that meets your needs. Other meals and snacks are on your own.


Q. Where is Estrel Berlin located?

Sonnenallee 225, 12057 Berlin, Germany (visit Google Maps)

Q. Berlin Public Transportation Route Planner

This link can be used to see what route to walk, bus transportation stops and approximate taxi fares in euros.

Q. Accessible Transportation Needs

Many of the stops and stations are accessible. Fully or partially accessible connections can be found at: If an elevator at one of the stations is not working, it will be indicated there. At one can also check which elevators in Berlin are currently not functioning.

Q. How do I get to Arival Berlin?

If traveling from within Germany, we recommend traveling with Deutsche Bahn using the Event Ticket with exclusive fixed prices, valid across Germany on all Deutsche Bahn long-distance trains and powered with 100% renewable energy. Make the most of your travel time by using your journeys to and from the event to work, enjoy the on-board services and relax. Book your tickets here.

Transportation options within Berlin include standard taxi service and the ride sharing service MyTaxi as well as bus and train routes.  Arival does not provide transportation services to and from the airport.  The Estrel Berlin can be reached on foot in three minutes from the Sonnenallee S-Bahn commuter train station and a bus stop and taxi rank are located right in front of the hotel. The S-Bahn can be used to get to the hotel and to see the sights while you are in town. Purchases can be made here prior to arriving in Berlin.

Transportation from Berlin’s Brandenberg airport. The airport railway station is located in Terminal 1 on level U2. The bus stops for local buses are located on the arrivals level of T1. From there it is also a few minutes’ walk to Terminal 2. From there, follow the signs to T2.

Airport Express (FEX) and regional trains (RE7, RB14) run several times an hour between Berlin Central Station and the station “Flughafen BER – Terminal 1-2”. The S9 and S45 commuter trains run every 20 minutes to Berlin city centre. Buses supplement the service.


Q. Do I need a Visa to attend Arival Berlin?

Due to the Schengen Agreement reached in 1985, the citizens of the Schengen member states can travel visa free throughout the whole territory. On the other hand, nationals of non-Schengen countries are permitted to enter the whole area with one unified document known as the Schengen Visa.

Starting in 2024 (Exact launch date currently unknown), people from more than 60 visa-free countries will need to get a travel authorisation before coming to Europe for a brief stay. The authorisation will be processed through the European Travel Information and Authorisation System (ETIAS).  When the system launches in early 2024, it will require all visitors who currently travel to Europe visa-free, such as citizens from the US, Canada, Australia, and New Zealand, will need to apply for travel authorization and receive approval prior to their departure.

ETIAS will cost 7 euros, and will be valid for three to ten years, or until the expiration of its holder’s passport. The procedures to obtain one will be very simple, and the application process is estimated to last around 10 to 20 minutes.

Nationals from a European country requiring ETIAS do not need to apply. 

Please visit to see all details. 

Q. I am still not sure if I need a visa

If you are unsure about your ability to gain entrance to Germany, you can see more info here:

It’s always best to check with your German embassy for more guidance and assistance.

If you are requested to provide a letter please check the appropriate box when registering for the event. Once you have purchased your ticket to attend Arival 360 | Berlin you will be sent a form to complete for your Letter of Invitation. Once we have received from you all necessary information, we will email you a PDF that can be submitted along with your other documents. If you are denied a Visa, please send your letter of denial and we will refund you the amount of your ticket.

If you request an Invitation letter, we will issue you one approximately 5 business days after your request or once your ticket payment has been processed.

Please email us at [email protected] with any questions about your Letter of Invitation


Q. Why am I paying a VAT on the Congress Registration Fee?

You are paying a Value Added Tax (VAT) on the registration fee because it is required by the laws and regulations of the EU and its member states. They establish that VAT must be paid on the fees in the country where the congress is held, regardless of the VAT regulations in the country of purchase.

Learn More >

Q. Can the VAT be recovered?

Possibly. Only business companies from the European Union and from these Non-European countries can claim back the German VAT. To recover the VAT you must provide the details of your company – name, address, VAT number or Tax ID – for all expenses invoices and submit all original documentation to your company for its processing. This includes such things as Registration, Lodging and Food invoices. An official VAT invoice for your conference registration will be issued upon completion of the event.


Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021. articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview
Welcome to Arival!​

Arival is pleased to welcome all of its international attendees to the USA and would like to make the process as seamless as possible.

If you are traveling to the United States for tourism or business for 90 days or less, you may be eligible to visit the US without a visa if your country is participating in the Visa Waiver Program (VWP)

Visitor Visa​

Generally, a citizen of a foreign country who wishes to enter the United States must first obtain a visa, either a nonimmigrant visa for a temporary stay, or an immigrant visa for permanent residence. Visitor visas are nonimmigrant visas for persons who want to enter the United States temporarily for business (visa category B-1), for tourism (visa category B-2), or for a combination of both purposes (B-1/B-2).

Here are some examples of activities permitted with a visitor visa:

  • Business (B-1)
    • Consult with business associates
    • Attend a scientific, educational, professional, or business convention or conference
    • Settle an estate
    • Negotiate a contract

    Learn more about Business Travel to the United States on a visitor visa here

  • Tourism (B-2)
    • Tourism
    • Vacation (holiday)
    • Visit with friends or relatives
    • Medical treatment
    • Participation in social events hosted by fraternal, social, or service organizations
    • Participation by amateurs in musical, sports, or similar events or contests, if not being paid for participating
    • Enrollment in a short recreational course of study, not for credit toward a degree (for example, a two-day cooking class while on vacation)

    Learn more about Business Travel to the United States on a visitor visa here

  • Travel Purposes Not Permitted On Visitor Visas

    These are some examples of activities that require different categories of visas and cannot be done while on a visitor visa:

    • Study
    • Employment
    • Paid performances, or any professional performance before a paying audience
    • Arrival as a crewmember on a ship or aircraft
    • Work as foreign press, in radio, film, print journalism, or other information media
    • Permanent residence in the United StatesThese are some examples of activities that require different categories of visas and cannot be done while on a visitor visa:
      • Study
      • Employment
      • Paid performances, or any professional performance before a paying audience
      • Arrival as a crewmember on a ship or aircraft
      • Work as foreign press, in radio, film, print journalism, or other information media
      • Permanent residence in the United States
How to Apply

There are several steps to apply for a visa. The order of these steps and how you complete them may vary by U.S. Embassy or Consulate. Please consult the instructions on the U.S. Embassy or Consulate website.

Complete the Online Visa Application

  • Online Nonimmigrant Visa Application, Form DS-160 – Learn more about completing the DS-160. You must: 1) complete the online visa application and 2) print the application form confirmation page to bring to your interview.
  • Photo – You will upload your photo while completing the online Form DS-160. Your photo must be in the format explained in the Photograph Requirements.

Schedule an Interview

Interviews are generally required for visa applicants with certain limited exceptions below. Consular officers may require an interview of any visa applicant.

If you are age: Then an interview is:
13 and younger Generally not required
14-79 Required (some exceptions for renewals)
80 and older Generally not required

You should schedule an appointment for your visa interview at the U.S. Embassy or Consulate in the country where you live. You may schedule your interview at another U.S. Embassy or Consulate, but be aware that it may be more difficult to qualify for a visa outside of the country where you live.

Visa Appointment Wait Times

Wait times for interview appointments vary by location, season, and visa category, so you should apply for your visa early. Click the button below for more information on wait times, required documentation, interview tips, extending your stay and more.


Please contact us at [email protected] if you need personal assistance.

These are the terms and conditions (the “Agreement”) governing Your participation in any Arival owned and/or operated event, meeting, show, seminar, or conference, whether held as a live, virtual, or hybrid (both live and virtual) event (the “Event”). By registering for the event, You agree to these terms, which form a binding legal contract between the Event owner and host, Arival, LLC (“Arival” or “Owner” or “Organizer”) and the registered attendee (“You,” “Your” or “Attendee”). If You are registering on behalf of another individual, it is Your responsibility to ensure the person participating is aware of these terms and accepts them. By completing the registration on behalf of another individual, You are warranting that You have made the Attendee aware of these terms and that they have accepted these terms.


Access. Your registration entitles You to access the Event for which You have registered. Any and all other costs associated with Your attendance shall be borne solely by You, and the Event shall have no liability for such costs.

Event Content. You acknowledge and agree that the Event, in its sole discretion, reserves the right to change any and all aspects of the Event, including but not limited to the Event name, themes, content, program, speakers, performers, hosts, moderators, venue, and time. Some Event content may be recorded by Arival and made accessible to paid Attendees.


Payment. The payment of the applicable fee for the Event is due upon registration. If such payment is insufficient or declined for any reason, Arival may refuse to allow You to access the Event and shall have no liability in that regard.

Event pricing varies based on company type. You are responsible for registering using Your applicable company type.

Taxes. The fees may be subject to sales tax, and value-added tax, or other taxes and duties, which, if applicable, will be clearly stated and charged to You in addition to the fees.

Electronic Communications. Once You have completed Your registration, You will receive Your registration confirmation by email. Please ensure that Your valid email is entered correctly on the registration form. Be sure to check Your junk email box, too, if any of Your Virtual Event email(s) are caught by spam filters. Arival shall not be liable for mis-entered email addresses or other data.

If You do not receive Your registration confirmation and fail to notify us by email at least 24 hours prior to the event, Arival shall not be liable if you cannot view the event live.

You will receive essential Event information for registered attendees electronically at the email address provided on Your registration form.

In addition, You will also be subscribed as an Arival Insiders Free Access member if You are not already a member, which includes notifications of future events as well as the Arival newsletter and other communications. If You would like to opt-out of any of these benefits, a link is provided in each email to provide the ability to opt out.


All cancellations must be submitted in writing to [email protected]. Cancellations outside of 60 days shall be refunded in full without an administrative fee. Cancellations received inside 60 days of the published event start date are subject to loss of all monies paid with no credit for future events. Registration fee refund coverage may be offered.  Name change requests and ticket transfers are subject to a 100.00 change fee. The currency of refunds and fees will be the same as the currency in which tickets are sold.

Virtual Events. Please note that you are still responsible for payment if You do not cancel and do not access the Virtual Event. In no event shall Arival be obligated to refund all or a portion of the registration fee.

Health & Safety Protocols. Arival is committed to producing a successful, productive, and, above all, safe Event for all Attendees, Arival staff, and hotel staff. We establish on-site preparedness plans and health & safety protocols to allow each attendee to feel as safe as possible and reduce the possibility of COVID transmission. Final protocols will be determined by 60 days prior to the event and will be based on recommendations from national, local and other health authorities.

By registering for the event, you confirm that You will abide by the safety measures that Arival puts into place. Failure to abide by the safety measures may result in the cancellation of Your registration with no refund.

Policies for attendance at the Event will be subject to change as conditions change regarding Covid-19. A final determination of policies will be made no later than 70 days prior to the event start date. This provides You with one week to cancel Your registration if You are not willing or able to comply with the Event policies. Arival reserves the right to set the safety measures at its sole discretion.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable.



Each Attendee agrees that during Arival, he/she shall conduct themselves professionally and courteously at all times with respect to Arival staff, sponsors, and Attendees. If an Attendee fails to comply with these expectations or behaves in a rude or unacceptable manner, Arival reserves the right to terminate the Attendee’s continued attendance at the Arival Event and will revoke their credentials. The Attendee agrees to return the credentials to an Arival representative upon request and will lose all fees paid to Arival. Expenses resulting from this revocation of Arival credentials are the sole responsibility of the Attendee. See our full Code of Conduct here.


By registering for an Arival Event ticket, you agree not to sell, trade, transfer, or share your access link and/or code unless the Organizer grants such transfer. If Arival determines that You have violated this policy, Arival may cancel Your access, retain any payments made by You, and ban You from future Events, in addition to any other actions deemed appropriate.


Attendees may not record or broadcast audio or video of sessions at Arival Events.


Arival reserves the right to deny participation to anyone who engages in or is reputed to engage in unethical or non-compliant business practices


The undersigned hereby acknowledges that Arival provides various companies with the opportunity to sponsor and host a variety of functions and social events during Arival (herein “Sponsored Event”) and that these sponsors pay an additional fee to host these events. To provide the sponsors with the maximum opportunity to host a successful Sponsored Event, Arival will not permit functions, social events, or gatherings of ten or more attendees to take place during the Arival event that would detract from the attendance of Arival attendees at any/all Sponsored Events. Exceptions for special circumstances may be granted if they have been previously requested in writing and approved by an authorized Arival representative. Therefore, the undersigned agrees not to organize, sponsor, or operate any function, social event, or gathering of ten or more attendees, either directly or indirectly, during Arival. If any individual, company, or entity breaches this agreement, the undersigned acknowledges that Arival shall have the right, to terminate the participation of that attendee, as well as any of its/their associates, representatives, and/or employees participating at Arival.


Please review our Privacy Policy here

Your decision to register for an Arival event indicates your understanding of and agreement with our Privacy Policy.

Attendee acknowledges that Arival provides our sponsors with the PII of our Attendees/Attendees and hereby provides consent to have their PII included in the list provided to sponsors. The data provided will be used by sponsor companies for the sole purpose of marketing the products and services of the sponsor companies and will not be sold, traded, or otherwise given to any other company or person. All sponsor companies provided with PII have warrantied that they are GDPR compliant.


Should acts of God, acts of war or terrorism, pandemic, strikes, lockouts, labor disputes, inability to obtain labor or material, governmental restrictions or regulations, judicial order or other casualty or cause, not within the control of Arival make it impractical or impossible for the Arival Event to be held, Arival shall have the right, without obligation, to select an alternate date and venue for in-person events, and in such case Attendee agrees to participate per the terms and conditions herein.

If Arival is prevented from carrying out its obligations as it pertains to the Event for which You registered as a result of any cause beyond its control, or such Event cannot be conducted Live or Virtually due to any cause, not within the control of the Organizer, (collectively a “Force Majeure”) Arival shall have the right to immediately terminate the affected Event without liability and shall be relieved of its obligations to Registrant. If an affected Virtual Event is terminated due to a Force Majeure occurrence before the first day of the Virtual Event, then Arival will make every effort to reschedule the affected Virtual Event, and Your registration fee will be applied to the rescheduled Virtual Event. In such case, as the Virtual Event cannot be rescheduled within 60 days as a result of any Force Majeure event, Arival shall have the right to immediately and permanently terminate the affected Virtual Event without liability and shall be relieved of its obligations to Registrant.

For purposes hereof, the phrase “cause not within the control of the Organizer” shall include failures of a software or issue with the hosting or other required platform in the case of virtual events, or in the case of all events both virtual and in-person shall include fire, casualty, flood, epidemic, earthquake, explosion or accident, blockage, embargo, inclement weather, governmental restraints, restraints or orders of civil defense or military authorities, act of public enemy, riot or civil disturbance or commotion, malicious damage, sabotage, vandalism, acts of terrorism, or other similar activities, strike, lockout, boycott or other labor dispute or disturbance, inability to secure sufficient labor, technical or other personnel, absence of premises required for the Exhibition, failure, impairment or lack of adequate transportation facilities, inability to obtain or requisition or commandeering of necessary supplies or equipment, change in local, state or other law, ordinance, rule, order, decree or regulation, whether legislative, executive or judicial, and whether constitutional, or act of God and the words “act(s) of” shall include “threat of or perceived threat of”.

A Force Majeure event specifically includes the following:

  • If a local, county, state or national governmental authority issues any order or recommendation: (i) for individuals in the local government area of the scheduled Event to limit their time away from their residence or property (except for essential activities, functions, and businesses); (ii) for persons arriving at any airport from any one or more major cities or metropolitan areas (population greater than 500,000) to isolate or self-quarantine for any period of time (even if subject to certain exceptions) when the total of originating cities represents 5% or greater of total event attendance; (iii) to restrict public gatherings in enclosed spaces to less than 400 people in the scheduled local government area.

All intellectual property rights in and to the Event, the Event content, and all materials distributed at or in connection with the Event are owned by Arival or the Event sponsors or speakers presenting at the event. You may not use or reproduce or allow anyone to use or reproduce any trademarks or other trade names appearing at the Event, in any Event content, or in any materials distributed at or in connection with the Event for any reason without the prior written permission of Arival.

For the avoidance of doubt, nothing in this Agreement shall be deemed to vest in you any legal or beneficial right in or to any trademarks or other intellectual property rights owned or used under license by Arival or any of its affiliates; nor does this Agreement grant to You any right or license to any other intellectual property rights of Arival or its affiliates, all of which shall at all times remain the exclusive property of Arival and its affiliates.


You as Attendee hereby authorizes Arival to use, reproduce, and/or publish photographs and/or video that may pertain to the Attendee —including image, likeness, and/or voice without compensation. The Attendee understands that this material may be used in various publications, public affairs releases, recruitment materials, broadcast public service advertising (PSAs), or other related endeavors. This material may also appear on the Arival website, web blogs, social media pages, and posts. This authorization is continuous, and Arival may publish materials, use the Attendee’s name, photograph, and/or make reference to the undersigned in any manner that Arival deems appropriate in order to promote/publicize Arival events. The Attendee hereby releases Arival, its partners, employees, contractors and agents, the photographer/videographer, and any other associated vendors from any and all claims or liabilities.

Use of Likeness. By participating in the Event, You acknowledge and agree to grant the Event the right at the Event to record, film, live stream, photograph, or capture Your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from You or any payment to You. This grant to the Event includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use or disseminate the media.


Attendee and each of its agents, employees, and representatives, hereby waive and release any claim of any type or nature whatsoever against Arival and each of its agents, partners, employees, representatives, successors, and assigns, arising out of or relating to his/her/its participation in Arival or attendance at Arival, including, but not limited to personal injury, damage to personal property, theft, etc. Furthermore, Attendee for itself and each of its agents, employees, and representatives, hereby agree to indemnify and hold harmless Arival and each of its agents, partners, employees, representatives, successors, and assigns from any claim, demand, lawsuit, or dispute of every type or nature whatsoever (including their reasonable attorney’s fees and costs incurred), arising out of or relating to his/her participation in Arival or attendance at Arival.


This contract shall be governed by the laws of the State of Colorado. The prevailing party in any arbitration or litigation concerning the terms and conditions of this proposal shall be entitled to reasonable attorney’s fees and costs.

Disclaimer of Warranties, Limitation of Liability

Arival gives no warranties in respect of any aspect of the Event or any materials related thereto or offered at the Event and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness, and merchantability. The Event is provided on an “as-is” basis. The views, opinions, and positions expressed by the speakers, attendees, or sponsors at the Event are theirs alone and do not necessarily reflect the views, opinions, or positions of Arival or any employee thereof. Arival makes no representations as to accuracy, completeness, timeliness, suitability, or validity of any information presented by speakers, attendees, or sponsors at an Arival Event and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. Arival does not endorse and expressly disclaims all liability relating to any of the products or services provided by speakers, attendees, or sponsors.

Except as required by law, neither Arival nor its affiliates shall be liable for any direct, indirect, special, incidental, or consequential costs, damages, or losses arising directly or indirectly from the Event or other aspect related thereto or in connection with this Agreement.

The maximum aggregate liability of Event for any claim in any way connected with, or arising from, the Event or this Agreement, whether in contract, tort, or otherwise (including any negligent act or omission), shall be limited to the amount paid by you to Arival under this Agreement.


Arival’s failure to exercise any right provided for herein shall not be deemed a waiver of any further rights hereunder. Arival shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Arival’s reasonable control. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable, or sub-licensable by you except with Arival’s prior written consent. This Agreement shall be governed by the laws of the State of Colorado, and the parties shall submit to the exclusive jurisdiction of the Colorado courts. A party that substantially prevails in action brought under this Agreement is entitled to recover from the other party its reasonable attorneys’ fees and costs. Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement and that all modifications must be in writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this Agreement, and you acknowledge that you do not have any authority of any kind to bind Arival in any respect whatsoever. a


At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].