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Tuesday, August 25 2020 | 10:05 AM SGT

Interviews 2020 Virtual Summit - Asia Pacific

The View from Klook: Ask Me Anything

Asia’s biggest OTA for tours and activities has a unique view into the state of the sector across the region, and also made some pivots during the pandemic to domestic…

Tuesday, August 25 2020 | 09:40 AM SGT

Interviews 2020 Virtual Summit - Asia Pacific

From the Frontlines: Ask Me Anything with James Thornton, CEO, Intrepid Group

One of the world’s largest operators of multi-day and day-tour brands was forced to process some 35,000 cancellations and suspend trips through September. In this candid interview, we’ll discuss how…

Friday, June 5 2020 | 11:00 AM EST

Operations 2020 Arival Online

Successful Pivots: How to Not Go Out of Business

Successful Pivots: How to Not Go Out of Business Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do…

Friday, May 29 2020 | 11:00 AM EST

Operations 2020 Arival Online

Managing Your Insurance Program for Tourism Operators

Managing Your Insurance Program We’ll discuss approaches to risk management and insurance specific to tourism operators as we navigate the COVID-19 pandemic. What should you be doing now to scale…

Wednesday, May 13 2020 | 11:00 AM EST

Interviews 2020 Arival Online

Deal or No Deal: Ask Me Anything with Groupon

Already one of the largest online sellers of tours, activities, and attractions, Groupon is going all-in on experiences and reinventing its business from primarily last-minute discounts to mobile retailer of…

Monday, May 11 2020 | 10:00 AM EST

Operations 2020 Arival Online

Improving the Feedback Loop of Tour Reviews

Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to…

Friday, May 8 2020 | 11:00 AM EST

Marketing 2020 Arival Online

Online Experiences: How to design, build and sell them

Online Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not…

Wednesday, April 22 2020 | 11:00 AM EST

Operations 2020 Arival Online

Virtual Tours: Should You Do It? (and if so how)?

Virtual Tours: Should You Do It? (and if so how)? Virtual Tours have become the latest COVID-19 fad. Is there really a business here? Is it worth the investment in…

Wednesday, April 15 2020 | 09:00 AM EST

Distribution 2020 Arival Online

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow

Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it…

Tuesday, April 7 2020 | 10:00 AM SGT

Interviews 2020 Arival Online

Ask Me Anything: Rod Cuthbert, Founder, Viator

Ask Me Anything: Rod Cuthbert, Founder, Viator Tuesday, 7 April 2020, 12:00 Sydney, 10:00 Singapore (Monday, 6 April at 10pm EST) Interviewer: Douglas Quinby, Co-founder & CEO, Arival The Melbourne,…

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