About Me
Hi, I’m the founder of Guest Focus Tour Business Coaching and for two decades I’ve been helping tour business owners as a mentor, consultant, speaker, experience designer, guide trainer, and tour business coach. Through the Guest Focus Coaching Program, myself and our team of 12+ coaches offer 1:1 mentorship, on-demand training, done-for-you tools and resources, personal accountability, and a supportive community to help you sell more tours.
Has Spoken At
Thursday, May 22 2025 | 11:00 AM EST
ARIVAL | ELEVATE : Marketing with AI Part 2: Content Strategy
Implementing AI in your marketing doesn’t have to be intimidating. In Part 2 of the Marketing With AI training session with Kelsey Tonner from Guest Focus, you’ll walk away with…
Thursday, February 20 2025 | 11:00 AM EST
ARIVAL | ELEVATE : Marketing With AI For More Bookings
Implementing AI in your marketing doesn’t have to be intimidating. In this training session, Part 1 of 2 with Kelsey Tonner from Guest Focus, you’ll learn how to use AI…
Thursday, November 21 2024 | 11:00 AM
ARIVAL | ELEVATE : Conversion Rate Optimization: Tour Description Tune-Up
Learn how to craft compelling tour descriptions, grab attention with irresistible headlines, highlight your unique value propositions, and address potential customer objections effectively. Put one of your tour descriptions in…