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Monday, May 24 2021 | 10:00 AM SGT

Research 2021 Dubai

The Truly Connected Trip

This candid interview with the head of technology at Abu Dhabi’s D.C.T., Peter Jamieson, looks at how the capital of the U.A.E is looking to reimagine the guest experience by…

Monday, May 17 2021 | 21:00 PM EST

Operations 2021 Accel - Direct Booking MasterClass

Revenue Expansion with Direct Booking Automation Tools

This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities…

Wednesday, May 5 2021 | 20:00 PM EST

Operations 2021 Accel - Spring into Summer

On-Demand Concierge Service and the Voice Assistant; A new way to market to the leisure traveler

See how virtual assistants and smart speakers are being utilized by lodging providers to safely provide on-premises services, including curated recommendations for guests of the best local tours and attractions,…

Wednesday, May 5 2021 | 19:30 PM CET

Research 2021 Accel - Spring into Summer

The State of Operators in the U.S.

What’s the state of tours, activities and attractions in the U.S. and the outlook for the season ahead? How are they preparing for the coming season and the resumption of…

Wednesday, May 5 2021 | 12:50 PM EST

Consumer Trends 2021 Accel - Spring into Summer

Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences

We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…

Wednesday, May 5 2021 | 10:25 AM EST

Research 2021 Accel - Spring into Summer

Operator Takes: How Two Operators Are Approaching the Summer Season

Domestic travel has started to pick up across the U.S., but the rise is not being felt the same everywhere, and the outlook for many is far from certain. In…

Tuesday, May 4 2021 | 15:50 PM CET

Interviews 2021 Accel - Spring into Summer

Ask Me Anything: TUI Musement

Under the auspices of one of Europe’s largest travel brands, TUI Musement has emerged as a serious contender in tours and activities distribution across the region, with still bigger plans…

Tuesday, May 4 2021 | 14:35 PM CET

Interviews 2021 Accel - Spring into Summer

Ask Me Anything: Grupo Julia

With multiple brands in tours, experiences, transportation and distribution, and operations spanning Europe and the Americas, Grupo Julia is one of the largest players in tours and activities. We sit…

Wednesday, March 24 2021 | 10:05 AM EST

Research 2021 Accel - Content MasterClass

The Future of Content

The Future of Content The old saying goes, “Build it, and they will come.” Well, in today’s hyper-digital, massively mobile world, what consumers are reading, watching, and listening to,  where…

Wednesday, March 3 2021 | 10:50 AM EST

Research 2021 Accel - Self-Guided Tours Forum

Choosing a Self-Guided App

There are dozens of self-guided app platforms to choose from. In this session, the head of systems and administration for San Francisco’s Extranomical Tours walks through their process for developing…

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