From Wildfires to World-Class Destinations: How AI Teammates Are Redefining Communication and Experience
09/30/2025 4:40 PM CET
Information
When wildfires swept through California, communication systems failed. Phone lines were overwhelmed, information was scattered, and people could not get the answers they needed. Out of that experience came a new vision: rebuilding communication infrastructure with AI that is always available, multilingual, and trained on the information people need most.
That vision first proved its value during the Los Angeles wildfires, where AI-powered hotlines helped communities access critical, real-time information. Today, the same technology is being applied across travel and hospitality. Hotels, tours, and attractions are creating AI teammates who know their business, answer calls and messages instantly, and unify fragmented systems into a single source of truth. The result is more resilient communication, whether for serving customers or supporting communities during emergencies.
Join Jessie Fischer, GuestOS’s founder and CEO as she takes us on a journey that is an ultimate combination of using AI to make the world a better place.