Author: Douglas Quinby

There’s not a lot of good news out there right now, and the founder and CEO of one of Europe’s top tour companies has some blunt advice for fellow operators in this candid Arival Online interview.

Arival’s ongoing Coronavirus Pulse survey paints a bleak picture, and it’s likely to get worse before it gets better.

Important advice from industry experts about the business of tours, activities and attractions in the time of COVID-19.

Heart-breaking, gut-wrenching, and downright inspiring, five tour operators from across Italy share the impact of the coronavirus outbreak on their business, and their outlook for the future.

We’re launching a new forum at Arival dedicated to operators of museums, zoos, theme parks, sites, landmarks and other cultural attractions.

A look at the game-changing events that helped make the in-destination industry what it is today.

The New Year means all too many predictions and “year in review” articles. We don’t want to add to the media fluff. But here are 12 trends we think every creator and seller of Tours, Activities, Attractions & Events should pay attention to this year. We don’t know how each of these will unfold, but…

No part of the travel industry is facing more challenges and change than tour operating. New technology, changes in what young travelers want from their trips, and the rise of online booking and online travel agencies (OTAs) are compelling tour companies to change what they offer and how they offer it.

It was only a matter of time. The search giant has already made major inroads into travel with Google Flights and Hotels. It was inevitable that they would start to look at travel’s third-largest sector: Tours, Activities & Attractions.

The president of the largest online travel agency in Tours, Activities & Attractions reveals why and how booking – and Bokun — are central to TripAdvisor’s long-term strategy.