Here we go again — my annual look at what’s shaping the destination experiences sector. Every year I take stock of how this industry is shifting under our feet, what’s speeding up, and what’s quietly becoming the next big thing. These aren’t predictions for 2026. These are the trends that actually moved the needle in 2025 — and the ones I believe will matter even more as we head into a new year.
And this year’s theme practically wrote itself:
Going Public. Going Global. Going Big.
While experiences have been on the radar of the wider travel industry landscape for a few years now, this is the first time our sector is really making waves in the public markets. Klook in Hong Kong and MyRealTrip in Seoul both filed for IPOs — a milestone we’ve never seen in destination experiences. This is more than a headline; it’s the market finally saying out loud what many of us have been saying for years: this industry is real, it’s scaled, and it’s ready for prime time.
So who’s next? GetYourGuide feels like the obvious candidate but rumor has it they prefer to keep their heads down and focus on profitable execution for now. Would anyone be shocked if Tripadvisor spun out Viator? Or if TUI let Musement fly solo? Meanwhile, consolidation is running hot: Expedia scooped up Tiqets, and Peek put its $70M raise to immediate use by acquiring ACME Ticketing and Connect&Go. The platform chessboard is getting interesting.
And yes — OTAs remain the sector’s dominant growth engine. Viator, GetYourGuide, Klook, TUI, Headout… all trending up on both revenue and profitability. The battle for traveler attention is fierce, and distribution power continues to concentrate.
But the breakout trend of 2025? Social Commerce.
We’re moving past “vertical video is the new search.” TikTok, Reels, and Shorts are now fully fledged booking funnels for those who know how to take advantage. The leap from “that looks cool” to “I’m going” has collapsed to a single swipe.
A Few Extras Worth Mentioning
My Experience This! co-host Lori Timony insists Reddit belongs somewhere on this list and she’s right. If you’re not paying attention to Reddit to ensure your products are showing up there, it will definitely impact your Generative Engine Optimization (GEO) . Lori also lobbied hard to bring back Luxury Travel’s continued surge. The only issue? Neither of us could decide which trend to remove. So for now, those stay as strong honorable mentions.
And a Note on Multi-Day Tours
Multi-day isn’t “new.” What’s new is the moment we’re in right now: a clear tipping point where multi-day operators are investing heavily in tech, distribution, connectivity, and everything digital. That’s why Arival is doubling down here. The segment is modernizing fast — and the opportunity is huge.
Before we dive in, here’s the thing about this year’s trends: they aren’t hype, they aren’t guesses, and they aren’t wish lists. These are the real shifts we watched unfold across operators, platforms, tech providers, investors, and yes, across thousands of conversations in the Arival community.
So let’s get into it.
THE TOP 10 TRENDS OF 2025 → HEADING INTO 2026
| 2023 | 2024 | 2025 | |
|---|---|---|---|
| 11 | Multi-Day Tours (Bonus!) | ||
| 10 | Outdoors Rules | What Happens Next with the New U.S. Administration? | Transformational Travel |
| 9 | Immersive Experiences | OTAs Driving Growth | OTAs Continue to Drive Growth |
| 8 | DEI and Sustainability | Sustainability and Immersive Cultural Experiences Create Meaningful Travel | Culinary Experiences: Food Tours, Breweries, Wineries, Distilleries & Cooking Classes |
| 7 | Less Trips, More Experiences | Experiences Driving Destination Choice | Dynamic Pricing |
| 6 | Dynamic Pricing | Luxury Travel Dominating | Social Commerce |
| 5 | OTAs Continue to Dominate Growth | Connectivity | U.S. Operators Suffer Without Canadians, Europeans & INTL Travelers |
| 4 | Experiences Driving Destination Choice | Private Tours | The Great AI Distribution Debate: Who wins direct or intermediaries? |
| 3 | Short Form Video | Google Things to do | AI-Powered Search & Discovery: Visibility in LLMs, Google’s SGE, ChatGPT, Perplexityi |
| 2 | Google Things to do | Short Form Video | AI for mid-office and back office efficiencies |
| 1 | Generative AI: Content Generation & Customer Experience | Generative AI: AI Agents, AI Search, Not Quite There Yet | Going Public! IPOs, Acquisitions & Consolidation |

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11. (Bonus!) – Multi-Day Tours

This isn’t a “new trend.” It’s a new moment. Multi-day operators are hitting a genuine tipping point: real investment in tech, distribution, API connectivity, and digital everything. That’s why Arival is leaning in harder than ever — because this segment is finally modernizing at scale. Whoever solves connectivity at scale for multi-day will win big over the next few years.
Dig Deeper:
- The Multi-Day Moment: An overview of top themes, challenges and opportunities for operators working in – or looking to expand into – the multi-day travel sector.
- Moments, Moola & Multi-day Tours: We dig into booking tech & distribution for multi-day tours, on the podcast with TourRadar’s Travis Pittman and WeTravel’s Erika Sternburg. Check it out on Spotify, YouTube or wherever you get your podcasts.
- 50 OTAs for Multi-Day Tours & Custom Trips: A quick guide to help tour operators and DMCs understand the growing landscape of online travel agencies for custom and scheduled multi-day tours.
10. Transformational Travel (Thanks, Joe Pine!)

Travelers want meaning, purpose, and experiences that change them — not just entertain them. Joe Pine and the transformation movement have pushed our industry to think bigger, and in 2025 more operators leaned into depth, learning, and personal growth. This isn’t fading; it’s accelerating. Joe Pine’s new book on The Transformation Economy comes out in 2026, I can’t read to plow through it.
Dig Deeper:
- Beyond Experiences: Competing in the Transformation Economy: Watch Joe Pine’s keynote session and interview at Arival 360 | Washington, DC.
- Experiences, Economy, Evolution: The Rise of The Transformation Economy: We discuss the next evolution of the economy — transformational experiences — on the Best Part of Travel podcast with Joe Pine. Check it out on Spotify, YouTube or wherever you get your podcasts.
9. OTAs Continue to Drive Growth

Some things don’t slow down. OTAs are one of them for Destination Experiences.
Viator, GetYourGuide, Klook, TUI Musement, Headout — all up on revenue and profitability. They remain the sector’s strongest demand engine. Smart operators treat OTAs as high-powered partners.
Dig Deeper:
- Operators & OTAs: This report, from Arival’s Global Operator Landscape (3rd Ed.) research series, delves into experiences distribution and the state of OTAs, and offers essential insights to help operators grow their third-party bookings more profitably.
- OTA Unfiltered: A Candid Conversation with GetYourGuide’s Tao Tao: a wide-ranging discussion on the future of experiences and the evolving role of online platforms, with Arival CEO Douglas Quinby at Arival 360 | Washington, DC.
- The View from Viator: How to Stand Out on OTAs: An interview with Tripadvisor/Viator’s Chief Communications Officer, Laurel Greatrix, at Arival 360 | Washington, DC.
8. Culinary Experiences: Food Tours, Breweries, Wineries, Distilleries & Cooking Classes

Food remains the world’s most universal language. Culinary tours, beverage tastings, cooking classes — it’s all exploding worldwide. Travelers want to taste a destination, not just see it. This category is diverse, global, and only getting stronger.
Dig Deeper:
- Strategies, Secrets & Sea Urchin: One Food Tour Company’s Recipe to Rapid Growth: The co-founders of Secret Food Tours share how they expanded to 100+ cities while keeping experiences personal on The Best Part of Travel podcast. Check it out on Spotify, YouTube or wherever you get your podcasts.
7. Dynamic Pricing

Dynamic pricing has officially gone mainstream. No longer just for big attractions, operators of all sizes are using demand-based pricing, timed entry, and bundling to drive yield. The tools finally caught up, and operators who embrace real revenue management are seeing real returns.
Dig Deeper:
- Operator Use of Dynamic Pricing to More than Double: This article explores the types of pricing, operator use of dynamic pricing and dynamic pricing providers for experiences.
- Inside Enterprise Attractions: A free report that offers insights into the tech, distribution, product operations (and pricing strategies) of the world’s largest visitor attractions.
6. Social Commerce

Vertical video created the spark.
Social commerce created the shortcut.
Travelers are discovering, choosing, and now booking one click away from TikTok, Reels, and Shorts. The funnel has collapsed. Visibility in the scroll is now visibility in the marketplace.
Dig Deeper:
- Effective TikTok Tips & Strategies for Tour Operators: An article on the top TikTok marketing strategies to grow your tour business, attract new travelers, and increase bookings.
- 5 Ways Every Operator Can Grow Their Instagram: Social is the new search, and this article offers five proven ways to crank up your Instagram and get more bookings.
5. U.S. Operators Suffer Without Canadians and Other International Travelers

International inbound, especially from Canada, is down and only going in one direction. U.S. operators are feeling it in softer shoulders, slower midweeks, and tougher seasonality. Domestic demand alone can’t carry the load.
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4. The Great AI Distribution Debate: Direct vs. Intermediaries (See Round II in Valencia!)

This is the fight everyone is watching.
As AI reshapes discovery, sorting, and routing of demand, will it favor OTAs? Direct channels? New AI-native platforms? Or something else entirely? We don’t have the full answer yet, not even the AIs do, but the implications are massive. And yes, we’ll be featuring Round II of the debate at the upcoming Arival event in Valencia.
Dig Deeper:
- Direct vs. OTAs: Who Will Win in the AI Era? A recap of the “Great AI Debate” from the AI Forum for Destination Experiences.
3. AI-Powered Search & Discovery: Visibility in LLMs, Google SGE, ChatGPT, Perplexity

Welcome to the new SEO.
If you’re not optimizing for how LLMs and AI-driven search view your experience, you’re already behind. Google’s SGE, ChatGPT, and Perplexity are rewriting the mechanics of discovery. Operators need to think about structured content, clarity, context, authority, or risk disappearing from the recommendation layer entirely.
Dig Deeper:
- When AI Eats Search: The Future of Getting Found: Propellic’s Brennen Bliss breaks down how AI sources, sorts and surfaces content, and what operators and experience brands need to do right now to stay visible and competitive.
2. AI for Mid-Office and Back-Office Efficiencies

This is the unglamorous AI story, and the most profitable one. Automation in scheduling, inventory, content management, quoting, HR, and operations is saving teams massive amounts of time. AI isn’t replacing people; it’s removing friction. This is where operators are quietly unlocking real scalability.
Dig Deeper:
- 5 Tour Operator Use Cases for AI & Automation: A behind-the-scenes look at how one operator is using AI tools for everything from customer reviews to social media automation.
- Becoming an AI-First Company: Not Just a Tool, a Transformation: Learn what it really means to infuse AI into every corner of your company.
1. Going Public and Consolidation! (IPOs + M&A Heat Up)

And here it is: the biggest story in the history of our industry.
- Klook and MyRealTrip file for IPOs.
- Expedia acquires Tiqets.
- Peek raises $70M and then acquires ACME Ticketing and Connect&Go.
The money, the momentum, the validation, this truly marks the moment when our category steps onto the global stage. This shift will redefine competition, capital flow, valuation, exit paths, and partnership strategy. It’s a milestone we’ve been waiting for, and it’s only the beginning.
Dig Deeper:
- The Coming Wave: Consolidation Ahead for Tours & Experiences: Arival Co-founder & CEO Douglas Quinby reviews key developments in the growth of the tours and activities sector, and explains why the time for consolidation has arrived.
The Industry’s Turning Point
If 2025 proved anything, it’s that destination experiences are no longer the “side dish” of travel — they’re the main event. This sector is scaling, digitizing, consolidating, and professionalizing faster than anyone expected. The IPOs are a milestone. The tech acceleration is real. The consumer shifts are permanent.
2025 didn’t just give us trends — it gave us signals:
Signals of maturity.
Signals of momentum.
Signals of a market entering its next era.
And the opportunity ahead? Bigger than ever.
Here’s to the creators, innovators, operators, platforms, and entrepreneurs driving this industry forward.
Here’s to an even bigger 2026.
Let’s get to work.
Look to 2026 and Beyond with Arival
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