2026: Going Public. Going Global. Going Big.

Arival Co-founder & CCO Bruce Rosard’s annual review of the experiences sector puts consolidation, IPOs and AI at the top of the list for 2026

Here we go again — my annual look at what’s shaping the destination experiences sector. Every year I take stock of how this industry is shifting under our feet, what’s speeding up, and what’s quietly becoming the next big thing. These aren’t predictions for 2026. These are the trends that actually moved the needle in 2025 — and the ones I believe will matter even more as we head into a new year.

And this year’s theme practically wrote itself:

Going Public. Going Global. Going Big.

While experiences have been on the radar of the wider travel industry landscape for a few years now, this is the first time our sector is really making waves in the public markets. Klook in Hong Kong and MyRealTrip in Seoul both filed for IPOs — a milestone we’ve never seen in destination experiences. This is more than a headline; it’s the market finally saying out loud what many of us have been saying for years: this industry is real, it’s scaled, and it’s ready for prime time.

So who’s next? GetYourGuide feels like the obvious candidate but rumor has it they prefer to keep their heads down and focus on profitable execution for now. Would anyone be shocked if Tripadvisor spun out Viator? Or if TUI let Musement fly solo? Meanwhile, consolidation is running hot: Expedia scooped up Tiqets, and Peek put its $70M raise to immediate use by acquiring ACME Ticketing and Connect&Go. The platform chessboard is getting interesting.

And yes — OTAs remain the sector’s dominant growth engine. Viator, GetYourGuide, Klook, TUI, Headout… all trending up on both revenue and profitability. The battle for traveler attention is fierce, and distribution power continues to concentrate.

But the breakout trend of 2025? Social Commerce.

We’re moving  past “vertical video is the new search.” TikTok, Reels, and Shorts are now fully fledged booking funnels for those who know how to take advantage. The leap from “that looks cool” to “I’m going” has collapsed to a single swipe.

A Few Extras Worth Mentioning

My Experience This! co-host Lori Timony insists Reddit belongs somewhere on this list and she’s right. If you’re not paying attention to Reddit to ensure your products are showing up there, it will definitely impact your Generative Engine Optimization (GEO) . Lori also lobbied hard to bring back Luxury Travel’s continued surge. The only issue? Neither of us could decide which trend to remove. So for now, those stay as strong honorable mentions.

And a Note on Multi-Day Tours

Multi-day isn’t “new.” What’s new is the moment we’re in right now: a clear tipping point where multi-day operators are investing heavily in tech, distribution, connectivity, and everything digital. That’s why Arival is doubling down here. The segment is modernizing fast — and the opportunity is huge.

Before we dive in, here’s the thing about this year’s trends: they aren’t hype, they aren’t guesses, and they aren’t wish lists. These are the real shifts we watched unfold across operators, platforms, tech providers, investors, and yes, across thousands of conversations in the Arival community.

So let’s get into it.

ARIVAL 360 | SPOKANE

13-16 Oct 2026

Insider Pro Access Members Save 20%

THE event of the year for creators and sellers of destination experiences to connect, learn & grow.

Get your Super Early Bird Ticket Today!

Learn More

11. (Bonus!) – Multi-Day Tours

This isn’t a “new trend.” It’s a new moment. Multi-day operators are hitting a genuine tipping point: real investment in tech, distribution, API connectivity, and digital everything. That’s why Arival is leaning in harder than ever — because this segment is finally modernizing at scale. Whoever solves connectivity at scale for multi-day will win big over the next few years.

Dig Deeper: 

  • The Multi-Day Moment: An overview of top themes, challenges and opportunities for operators working in – or looking to expand into – the multi-day travel sector. 
  • Moments, Moola & Multi-day Tours: We dig into booking tech & distribution for multi-day tours, on the podcast with TourRadar’s Travis Pittman and WeTravel’s Erika Sternburg. Check it out on Spotify, YouTube or wherever you get your podcasts
  • 50 OTAs for Multi-Day Tours & Custom Trips: A quick guide to help tour operators and DMCs understand the growing landscape of online travel agencies for custom and scheduled multi-day tours.

10. Transformational Travel (Thanks, Joe Pine!)

Travelers want meaning, purpose, and experiences that change them — not just entertain them. Joe Pine and the transformation movement have pushed our industry to think bigger, and in 2025 more operators leaned into depth, learning, and personal growth. This isn’t fading; it’s accelerating. Joe Pine’s new book on The Transformation Economy comes out in 2026, I can’t read to plow through it.

Dig Deeper:

9. OTAs Continue to Drive Growth

OTA Share of Bookings Arival Travel Graph

Some things don’t slow down. OTAs are one of them for Destination Experiences.
Viator, GetYourGuide, Klook, TUI Musement, Headout — all up on revenue and profitability. They remain the sector’s strongest demand engine. Smart operators treat OTAs as high-powered partners. 

Dig Deeper:

  • Operators & OTAs: This report, from Arival’s Global Operator Landscape (3rd Ed.) research series, delves into experiences distribution and the state of OTAs, and offers essential insights to help operators grow their third-party bookings more profitably.
  • OTA Unfiltered: A Candid Conversation with GetYourGuide’s Tao Tao: a wide-ranging discussion on the future of experiences and the evolving role of online platforms, with Arival CEO Douglas Quinby at Arival 360 | Washington, DC.
  • The View from Viator: How to Stand Out on OTAs: An interview with Tripadvisor/Viator’s Chief Communications Officer, Laurel Greatrix, at Arival 360 | Washington, DC.

8. Culinary Experiences: Food Tours, Breweries, Wineries, Distilleries & Cooking Classes

Food remains the world’s most universal language. Culinary tours, beverage tastings, cooking classes — it’s all exploding worldwide. Travelers want to taste a destination, not just see it. This category is diverse, global, and only getting stronger.

Dig Deeper:

  • Strategies, Secrets & Sea Urchin: One Food Tour Company’s Recipe to Rapid Growth: The co-founders of Secret Food Tours share how they expanded to 100+ cities while keeping experiences personal on The Best Part of Travel podcast. Check it out on Spotify, YouTube or wherever you get your podcasts

7. Dynamic Pricing

— Jonatan Pie / Unsplash

Dynamic pricing has officially gone mainstream. No longer just for big attractions, operators of all sizes are using demand-based pricing, timed entry, and bundling to drive yield. The tools finally caught up, and operators who embrace real revenue management are seeing real returns.

Dig Deeper:

6. Social Commerce

Vertical video created the spark.

Social commerce created the shortcut.

Travelers are discovering, choosing, and now booking one click away from TikTok, Reels, and Shorts. The funnel has collapsed. Visibility in the scroll is now visibility in the marketplace.

Dig Deeper:

5. U.S. Operators Suffer Without Canadians and Other International Travelers

International inbound, especially from Canada, is down and only going in one direction. U.S. operators are feeling it in softer shoulders, slower midweeks, and tougher seasonality. Domestic demand alone can’t carry the load. 

ARIVAL 360 | VALENCIA

27-29 April 2026

Insider Pro Access Members Save 20%

THE event of the year for the European in-destination experiences industry

Save up to €730 with a Holiday Savings Ticket!

Learn More

4. The Great AI Distribution Debate: Direct vs. Intermediaries (See Round II in Valencia!)

This is the fight everyone is watching.

As AI reshapes discovery, sorting, and routing of demand, will it favor OTAs? Direct channels? New AI-native platforms? Or something else entirely? We don’t have the full answer yet, not even the AIs do, but the implications are massive. And yes, we’ll be featuring Round II of the debate at the upcoming Arival event in Valencia.

Dig Deeper:

3. AI-Powered Search & Discovery: Visibility in LLMs, Google SGE, ChatGPT, Perplexity

Welcome to the new SEO.

If you’re not optimizing for how LLMs and AI-driven search view your experience, you’re already behind. Google’s SGE, ChatGPT, and Perplexity are rewriting the mechanics of discovery. Operators need to think about structured content, clarity, context, authority,  or risk disappearing from the recommendation layer entirely.

Dig Deeper:

2. AI for Mid-Office and Back-Office Efficiencies

Person typing on laptop with hands visible on keyboard, screen showing text document

This is the unglamorous AI story, and the most profitable one. Automation in scheduling, inventory, content management, quoting, HR, and operations is saving teams massive amounts of time. AI isn’t replacing people; it’s removing friction. This is where operators are quietly unlocking real scalability.

Dig Deeper:

1. Going Public and Consolidation! (IPOs + M&A Heat Up)

And here it is: the biggest story in the history of our industry.

  • Klook and MyRealTrip file for IPOs. 
  • Expedia acquires Tiqets. 
  • Peek raises $70M and then acquires ACME Ticketing and Connect&Go. 

The money, the momentum, the validation, this truly marks the moment when our category steps onto the global stage. This shift will redefine competition, capital flow, valuation, exit paths, and partnership strategy. It’s a milestone we’ve been waiting for, and it’s only the beginning.

Dig Deeper:

The Industry’s Turning Point

If 2025 proved anything, it’s that destination experiences are no longer the “side dish” of travel — they’re the main event. This sector is scaling, digitizing, consolidating, and professionalizing faster than anyone expected. The IPOs are a milestone. The tech acceleration is real. The consumer shifts are permanent.

2025 didn’t just give us trends — it gave us signals:

Signals of maturity.
Signals of momentum.
Signals of a market entering its next era.

And the opportunity ahead? Bigger than ever.

Here’s to the creators, innovators, operators, platforms, and entrepreneurs driving this industry forward.

Here’s to an even bigger 2026.

Let’s get to work.

Look to 2026 and Beyond with Arival

Join us for an upcoming Arival event in Valencia in April or Spokane in October, where we’ll gather industry leaders, experience operators and other experts to discuss the top trends in in-destination experiences and practical strategies that position your business for success in a rapidly evolving landscape.

Become an Insider Pro Access member today and get access to the full library of Arival research, plus many other benefits such as free consulting sessions, special discounts and 20% off in-person events, starting from $179 per year.

GET ON THE LIST!

Sign up to receive insights tailored for the in-destination industry as well as updates on Arival.

Sign Up

Header image: AI-generated using ChatGPT Image Generator & FaceSwap

Trending

Check Out Our New Report
X
Executive Summit 2025: The Future of Experiences (Summary Report)
The key themes and forces shaping the future of travel experiences and what they mean for the businesses that create, deliver and sell them Authors: Anne Failing, Alice Jong and Douglas Quinby Edited by: Janelle Visser
Lost your password?

NEED TO REGISTER?

Become an Arival Insider
X
THE ARIVAL INSIDER PRO ACCESS MEMBERSHIP; YOU GET ALL THIS TO HELP YOU ADVANCE YOUR BUSINESS.

Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Arival.guides
Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021.

Arival.travel articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview
X

Get on the List
Sign up to receive insights tailored for the in-destination industry as well as updates on Arival.
  *
 *
 *
 *
 
 
You can sign up to receive email updates from topics that may interest you.
*Required fields
Note: It is our responsibility to protect your privacy and we guarantee that your data will be completely confidential.
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].

X