Adam is an experienced senior travel professional with 20+ years of experience of in managing operations departments for large UK-based tour operators.
Adam started his international travel career by ‘doing a season’ overseas; that season lasted 10 years and spanned from Europe to the pacific coast of Mexico.
That was followed with spells at sports tour operators, escorted tour operators, and solo traveler tour operators, as well as working closely with ABTA on their Health & Safety committee and as a speaker at their events.
Adam is passionate about service and experience delivery and helping individuals and businesses overcome their challenges. With frontline customer experience having started out on the ground, working in various global destinations, Adam brings the experience of global operations and having navigated numerous significant travel industry crises.
After meeting Group Tour Professionals Co-Founder, Von Harden, 5 years ago at the IATDG conference, Von and Adam both realized there was a need for further support for small destination experience operators and individuals looking to turn their passion into an experience for locals or tourists. “