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Arival’s Coronavirus Pulse Report (2020)

The impact of the pandemic on tour, activity and attraction operators and how they are responding.

This report is available to Insider Free and Pro Access Members. Login or Register as a member.
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Summary

Arival initiated its Coronavirus Pulse on March 8, 2020, to measure the effects of the outbreak and widening travel restrictions on tour, activity and attraction operators worldwide. Arival has received 1,175 qualified responses between March 8 and April 30, 2020. Survey respondents represent all sectors of tours, activities, and attractions, including small and large operators from around the world. Arival fielded this survey with the help of the following partners: bookingkit, FareHarbor, GetYourGuide, GlobalTix, Local Food Adventures, Peek, Rezgo, Tourpreneur, Trekksoft, Viator, and Walks. The rapid and unforeseen growth of the coronavirus outbreak and ensuing restrictions on travel worldwide have dramatically and suddenly changed the outlook for travel and tourism in 2020 and beyond. The impact on operators of tours, activities and attractions has been deep, painful, and will take years to recover.

This report, available for free from Arival, provides detailed metrics on the following:

  • Cancellations
  • Business performance in 2020
  • Operator sentiment and risk of business failure
  • Actions operators are taking to weather the crisis
  • Status of government aid
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Membership Overview
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].

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