Podcast
The VoE Grand Finale: Highlights & Top Five from Season One
Season 1 · Episode 16 · 58:27
30 July 2024
Show Notes
To wrap up the first season of the Arival Voice of Experiences podcast, hosts Stephen and Janelle reflect on their favorite moments and listener favorites. This finale features highlights from the top five ranked episodes and dives into hot topics including personalization, AI, guest experience, and unique strategies from leaders in the space. It’s a thoughtful look back—and a peek at what’s ahead for the tours and activities industry.
Guests: Peter Brown (Big Bus Tours), Christian Watts (Magpie Travel), Kelsey Tonner (Guest Focus), Emmanuel Marot (Google), Johannes Reck (GetYourGuide)


