The Best Part of Travel
The Best Part of Travel podcast takes you inside the business of destination experiences. That’s all the things you do when you get there. It’s been an underdog sector of the wider travel industry for decades, but the world is catching on, as more people prioritize experiences over things. It’s a sector filled with passionate people, incredible stories, as well as a lot of unique and interesting challenges. In each episode, your hosts — Janelle Visser from Arival and industry veteran Stephen Joyce — will explore a different topic that’s relevant for operators of tours, activities and attractions today. Our talks with top industry leaders are peppered with the latest insights from Arival’s industry and consumer research, and salted with a bit of sass.
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Experiences, Economy, Evolution: The Rise of The Transformation Economy
44:16 26 August 2025
Guest Joe Pine, Author | Speaker | Advisor, Strategic Horizons LLP
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AI, Androids & Destination Experiences: Janette Roush, Chief AI Officer at Brand USA
48:48 10 July 2025
Guest Janette Roush, SVP, Innovation and Chief AI Officer, Brand USA
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What’s Next in Booking Tech with FareHarbor CEO Andrea Carini
53:33 17 June 2025
Guest Andrea Carini, CEO, FareHarbor
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Koalas, Collaboration & Cultural Attractions
50:23 16 May 2025
Guests Annabel Sullivan, Executive Officer, Cultural Attractions of Australia Catherine Hughes, Business Development Manager, Visitor Experiences, Sydney Opera House Mirjam Hilgeman, Museum Shipkeeper (Duyfken), Australian National Maritime Museum
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Top 5 Travel Trends in 2025
58:27 22 April 2025
Guest Dan Christian, Founder & Host, Travel Trends Podcast
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The VoE Grand Finale: Highlights & Top Five from Season One
58:27 30 July 2024
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Exploring Multi-Attraction Passes with Jon Owen, CEO of Go City
51:06 23 July 2024
Guest Jon Owen, CEO, Go City
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Get Your Distribution Ducks in a Row with Martin Harlow
57:33 16 July 2024
Guest Martin Harlow, Executive Consultant, Arival
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The LGBTQ+ Experiences Traveler: Who They Are, What They Do, and Why
55:56 11 June 2024
Guests Glenn Tkach, Storyteller and Creator of the Really Gay History Tour, Forbidden Vancouver Walking Tours Rebecca Fisher, Co-founder, Beyond the Bell Tours
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Nerding out on AI and Experiences with Christian Watts, CEO of Magpie Travel
53:37 27 May 2024
Guest Christian Watts, Founder & CEO, Magpie Travel
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Selling Corporate Tours with Kelsey Tonner, CEO Guest Focus
49:16 13 May 2024
Guest Kelsey Tonner, Founder, Guest Focus Tour Business Coaching
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Building a Collaborative Corporate Culture & AI with Tom McGarry from Holiday Extras
51:08 6 May 2024
Guest Tom McGarry, Head of Business Development , Holiday Extras