The rapid growth and adoption of reservation systems have made mission-critical tech accessible to even the smallest operators and brought much of our industry online. But just how different are all of these systems (Arival has identified more than 100), how do operators begin to choose, and what does it mean now that alignments are emerging between some tech systems and major online travel agencies? We’ll dive in and pull no punches as we talk tech and what it means to you with the CEOs of four reservation system companies.
Douglas Quinby
by Douglas Quinby | 2 August 2022
As the world’s largest search engine advances quickly in our industry, most visitor attractions and museums are slow to follow – leaving the door wide open for OTAs