TOURISM SUPERVISOR – State of Louisiana – Vinton
This position is located at the Vinton Welcome Center in Vinton, LA.
This position has a Special Entrance Rate that starts at $17.25/hour or $1,380.00 bi weekly.
Please refer to the “Job Specifications” tab located at the top of the LA Careers “Current Job Opportunities page” for specific information on salary ranges, minimum qualification requirements and job concepts for each level.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Available 7 days per week 8:30am-5:00pm, must be available Holidays.
For further information about this vacancy, contact :
Terri Russell, HR Specialist
Department of Culture, Recreation and Tourism
PO Box 94361
Baton Rouge, LA 70804-9361
Email: [email protected]
The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.
Louisiana is a State as a Model Employer for People with Disabilities.
Functions as the local manager of a statewide operation.Supervises the daily operations of a state information center in multiple parish regional/rural area.
Assists the program director, regional coordinator, and assistant regional coordinator in planning and implementing programs involving the Welcome Center.
Maintains communications with other Welcome Center Supervisors and the Louisiana Office of Tourism Administrative Office.
Works with tourism stakeholders to insure that up to date and accurate information is shared with the traveling public.
Responsible for all aspects of purchasing supplies for the welcome center.
Verifies time and attendance for entry into the state’s uniform accounting system.
Oversees the maintenance of the buildings of the Welcome Center areas.
Responsible for following State Procurement guidelines when requesting bids for repairs to building and maintenance contracts.
Serves as the primary on-site liaison with Department of Transportation and Development crew at this site.
Provides input and feedback to the Assistant Regional Coordinator, Regional Coordinator and Tourism Program Director on the physical and mechanical condition of center, staffing, and budget needs.
Supervises and monitors maintenance and repair projects.
Trains all new employees, supervises all employees.
Must demonstrate and utilize advanced computer skills and knowledge of a wide range of general and proprietary software; Office Suite, Outlook (word processing, spreadsheet, electronic mail and others.) Must demonstrate and exemplify responsible use of the internet.
Must be able to work a flexible schedule; including weekends and holidays, evenings; and be accessible/available in an emergency.
This is not an entry level position; management experience and hospitality industry experience are important.
Four years of experience in tourism information work, public relations, customer service, or teaching.
College training will substitute for the required experience on the basis of thirty semester hours for one year of experience.
A baccalaureate degree will substitute for all of the required experience
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Commission of Higher Education; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
FUNCTION OF WORK:
To supervise staff engaged in providing information to tourists.
LEVEL OF WORK:
General from Tourism Information Assistant Regional Coordinator or higher level staff.
Direct over Tourism Information Counselors 1-3, Custodians and part-time workers.
LOCATION OF WORK:
Department of Culture, Recreation and Tourism, Office of Tourism, Welcome Centers – statewide.
Differs from Tourism Information Counselor 3 by the presence of supervisory responsibility.
Differs from Tourism Information Assistant Regional Coordinator by the absence of responsibility for assisting the regional coordinators in planning and implementing programs involving other welcome centers.
Examples of Work
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Supervises staff and operations of assigned Welcome Center, including administratively overseeing record-keeping (visitor count, time and attendance, supply inventory), preparing time sheets, scheduling work, purchasing supplies, and overseeing center maintenance.
Greets tourists and provides directive and descriptive information; suggests points of interest.
Answers questions from visitors, by phone, and by mail regarding the state, its history and its culture.
Trains new employees.
Conducts safety meetings and staff meetings.
Conducts presentations: gives speeches or presents film and slide shows to area clubs and organizations utilizing extensive knowledge of the state.
Represents the Office of Tourism at functions.
Provides information to the local press on local, national, and international events.
Participates in and represents the state at seminars, workshops, and travel shows; serves on committees.
Assists Tourism Assistant Coordinators and Regional Coordinators in planning conferences, arranging accommodations for representatives of travel industry, and coordinating other promotional activities such as Tourism Week, arts and crafts, etc.
Responsible for safety compliance under the ORM and the Department’s guidelines.
Attains CPR certification and becomes recertified annually.
To apply for this job please visit www.governmentjobs.com.