Field Museum

Public Programs Volunteer Coordinator

Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.

Reporting to the Public Programs Volunteer Manager, the Public Programs Volunteer Coordinator collaborates with the Public Programs Volunteer Manager, the Training and Facilitation Specialist, and the Public Programs Coordinator to lead and support the Education and Public Programs adult volunteer programs, the Field Museum Volunteer Center, and Field Museum Public Programs in general.

This position is within the Sue Ling Gin Center for Education and Public Programs. The Public Programs adult volunteer program develops and executes interactive, hands-on educational programming and tours led by adult volunteers. These teams include the Discovery Squad, Tour Guide Docents, and Exhibition Host Docents. This position also provides general administrative support for all Education and Public Programs volunteers, including those supporting Field Trips and the Crown Family PlayLab.

The regular schedule for this role is Sunday – Thursday, 8:30 am-4:30 pm. This position is exclusively onsite at the Field Museum.

Duties and Responsibilities:

  • Coordinate the daily operations of the Public Programs Adult Volunteer program: serve as the front-line communicator for volunteer assistance and needs, lead daily volunteer team meetings, coordinate program scheduling, execute materials ordering and organization, opening and closing procedures of select exhibition spaces, and general reporting and data entry
  • Collaborate with staff members and volunteers to build and maintain a positive volunteer culture
  • Create, edit, and distribute volunteer-facing communications, including newsletters and email communications, internal communication, and general information sharing or reporting
  • Train, coach, and lead volunteers in executing science and natural history-focused programming and activities for museum visitors on a daily basis
  • Lead and assist with program content creation, development, and research as assigned
  • Regularly host and independently facilitate programming in the Grainger Science Hub as needed and assigned
  • Assist with the onboarding of new public-facing volunteers, including leading basic training in Volgistics and Google Classroom software/databases
  • Coordinate and recruit current volunteers for internal requests or special events
  • Provide support to other staff who lead Education and Public Programs volunteer onboarding and training
  • Assist with and execute other Public Programming as recognized and assigned


  • Bachelor’s degree in education, sciences, communication, nonprofit management, or similar fields of study, or equivalent experience, is required
  • 1-3 years of experience working with volunteers, or similar experience, is required
  • 1-3 years of experience leading, facilitating, designing, or coaching informal, hands-on educational programming in a fast-paced environment is required
  • Strong written communication skills, detail-oriented, and well organized
  • Experience working with computer software such as Google Suite and/or volunteer management databases (Volgistics) or similar tools

Important Note: In order to protect the health and safety of our employees, guests and their families, the Field Museum is requiring all employees to be fully vaccinated against COVID-19. Requests for exemptions from the vaccine will not be considered as given the nature of this position, we are unable to provide an accommodation for anyone who has not been vaccinated.

The Field Museum is an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other protected class. We strive to create a working environment that is free of all forms of discrimination and one that promotes human dignity and mutual respect among all staff. We believe every member of our organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, to identify challenges, and to discover, design, and deliver solutions.

The Field Museum strives to ensure that our career website and recruiting process are accessible to all. If you are unable or limited in your ability to use or access our online application, or if you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].

Tagged as: Administrative, training, Specialist, General Admin, manage, Onboarding, events, Scheduling, Religion, Nonprofit, email, website, PRO, test, CRO, communications, History, Environment ., management, Coordinator, content, Development, Front Line, tours, Volunteer Management, All, Intern, Activities, guide, Ski, tour, software, admin, Other, Health, communication, manager, testing, Education ., organization, Staff, operations, REC, Museum, content creation, Safety, tour guide, Design, Support, Public Programs



Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021. articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].