Town of Oakville

Town of Oakville

Museum Education Interpreter

Job Details:

Posting Status:
Open to all current Town of Oakville employees and external applicants.

Closing Date:
Applications for this position must be received at by no later than 11:59 pm on June 30, 2024

This posting is for current and future opportunities and will be filled on an as needed basis. Applications will be considered for any openings that become available between now and June 30, 2024.

Top of Form
Job Responsibilities:

  • Conducting a variety of tours, educational programs, and craft workshops for children and adults using diverse and creative teaching methods, techniques, and tools
  • Preparation and delivery of history-based education programs, guided tours, outreach and special education events
  • Interpret for visitors during special events through demonstrations and activities
  • Assistance with delivery of public programming and special events as well as the administrative functions of education programming
  • Delivery of exceptional customer service and reception duties including:

o Program Registration and retail sales using PerfectMind Registration/POS system

o Providing information to customers and potential customers both over the phone and in person

  • Delivery of exceptional customer service (including welcoming, conduct and communication) to all participants
  • Support and promote the Principles of Healthy Child Development (PHCD)
  • Performing physical daily program set up and clean-up as required
  • Ensure the safety of education program participants, visitors and staff as well as protection of on-site resources
  • Performing physical daily program set up and clean up as well as assistance with building and site cleaning and program maintenance for program areas.


  • Graduate or current student of education, history, child studies, drama/arts, recreation or museum studies program
  • Experience in the museum sector an asset
  • Excellent communication and interpersonal skills
  • Excellent customer service and problem solving skills
  • Experience working with computers, including Microsoft Office Suite
  • Previous experience working with registration systems would be an asset
  • Ability to work in a team environment
  • Strong organizational abilities
  • Ability to operate with a minimum of direct supervision
  • Good working knowledge of the Ontario curriculum
  • Experience working with children an asset
  • High Five Principles of Healthy Child Development (PHCD) certification is preferred
  • Emergency First Aid AED/CPR BOr Standard First Aid AED/CPR C
  • Access to reliable transportation

Successful candidates, who are new hires and/or who have not performed in this position previously will be required to provide a satisfactory criminal record check, with vulnerable sector screening, dated within the last 30 days as a condition of employment.

DATED: January 1, 2024

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.

Tagged as: testing, Retail, Activities, REC, Customer Service, communication, test, excel, Education ., Physical, Interpreter, Maintenance, Staff, sales, History, Recreation, Safety, tours, Development, Museum, Administrative, guide, tour, Support, service, Health, PRO, CRO, events, organization, Ski, All, customer, Office, admin, Transportation, Environment .



Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021. articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].