Big White Ski Resort Ltd

Big White Ski Resort Ltd

Mountain Bike Guide/Instructor

As a Mountain Bike Guide/Instructor, the day is spent riding Big White’s expanding mountain bike terrain providing guided tours, tips to the riding public and instruction for those wishing to improve their riding skills. A Bike Guide is responsible for the planning and implementation of safe and fun guided bike tours and lessons for guests at Big White.

Duties and responsibilities include:

  • Ensuring the safety of clients and fellow workers by working in a safe manner
  • Planning, organizing and conducting tours/lessons in accordance with the Professional Mountain Bike Instructors Association (PMBIA) standards and Big White progression levels
  • Providing positive feedback to participants
  • Ensuring effective public relations, and problem solving as required
  • Working cooperatively and maintaining ongoing communication with other program staff
  • Taking appropriate action to deal with incidents, problems and emergencies as outlined in department policies and procedures

Required qualifications/skills:

  • Minimum Level 1 PMBIA course or equivalent
  • Strong interpersonal skills.
  • Strong communication skills.
  • Good physical condition
  • A satisfactory criminal record check

Additional attributes:

  • Previous mountain bike instructing or coaching experience
  • Instructing or coaching experience in other sports
  • Strong mountain bike skills
  • Local trail knowledge
  • Similar guest service or sales experience

Safety awareness is very important. All Mountain Bike Guides/Instructors must know and adhere to the safety protocols established at Big White. While at Big White Ski Resort, the Mountain Bike Guide/Instructor must always be aware of safety concerns for the staff, public and themselves. If unfamiliar with safety procedures, guides/instructors are expected to request their supervisor to provide training.

Physical demands:

  • Ability to assist a fallen bike rider back onto their bike
  • Ability to lift 40lbs/18kg
  • Ability to bike for up to 6 hours a day

First week in July – Labour Day weekend (conditions dependant)

Thursday to Sunday (4 days per week) plus holiday Mondays; up to 6 hours a day

Wages are based on level of certification and experience.

Tagged as: Professional, Ski, REC, sales, communication, bike, tours, Physical, tour, guide, Staff, public relations, Safety, training, Supervisor, All, implementation, guest service, Other, service, PRO, Mountain



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