Manager, Land Adventures

JOB SUMMARY:

The Manager, Land Adventures will work with the Vice President, Itineraries & Destinations to deliver Yachting Land Adventures (YLAs) for each voyage within the SeaDream fleet. This position exists to meet and exceed all YLA revenue goals. This person will also be responsible for budgeting and monitoring of all prebooked and onboard revenues and costs related to each yacht.

ESSENTIAL FUNCTIONS:

• Monitor Key Performance Indicators (KPIs) and revenue performance relative to budget targets. Recommend actions for improvements if Tour KPIs are not favorable.
• Contact worldwide tour operators to obtain Yachting Land Adventures (i.e., YLAs or tours) programs and pricing.
• Position requires ability to negotiate annual tour operator contracts including ability to perform cost comparisons, and analysis of competitive bids from tour operators and/or DMCs.
• Prepare pricing comparison bids for approval by Vice President, Itineraries & Destinations.
• Set up preliminary tour plan for each voyage based on itineraries and previously offered tours. Develop annual revenue and cost of sales for each yacht and submit for review.
• Follow up with local tour operator on necessary destination & tour information.
• After compiling all necessary information, write port and tour copy.
• Compile pricing grids including competitive analysis for each voyage for review by department head.
• Work closely with the Charter Operations team for the design and delivery of YLAs for SeaDream’s charter clients.
• All YLAs are to be uploaded onto to the company’s website by 12 months prior to the start of a given season.
• Travel onboard both yachts two times/year to conduct periodic inspections of YLAs, train Activities Managers and meet with tour operators.

SECONDARY FUNCTIONS:

• Respond to emails, phone calls or other correspondence fulfilling tasks as requested by department.
• Research and coordinate with Marketing all YLA information for use in company website.
• Review Onboard Activities Managers’ Voyage Reports and make necessary corrections, changes and updates for future planning, ensuring greatest possible accuracy of YLA content and maximization of revenue.
• Other duties as assigned by department head.

Academic and Professional Qualifications:

• Bachelor’s degree in Business or foreign equivalency.
• Minimum three years’ experience in shore excursions planning, international tour/travel operations.
• Strong global destination experience and a perspective of luxury travel requirements.
• Product development background with industry connections.
• Thorough proficiency in MS office products including Excel, Word, Power Point, Outlook.
• Superior command of the English language – both oral and written.

Key Personal Attributes:

• Ability to multi-task under high pressure and demanding situations.
• Excellent research skills, detail oriented.
• Structured way of working.
• Outgoing personality and positive team-player attitude.

More Information:

• Expected to travel periodically during the year, sometimes on short notice
• Full-time position.
• Salary will be determined based on the individual candidate’s background and experience.
• This position is required to be based in the Plantation, FL Office.

Tagged as: email

Source ⇲
account.webspidermount.com