City Experiences

View Company

City Experiences

Seadog Docent – City Experiences – Chicago

Chicago, Illinois, United States

City Experiences is seeking a Seadog Tour Guide for our City Experiences operation in Chicago, IL.

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The successful tour guide is responsible for delivering informational and entertaining tours, ensuring guest comfort and safety while underway, and assisting with docking and undocking. Shipmates must uphold the strictest
safety standards for guests and crew, while maintaining a professional and friendly manner.

Essential Duties & Responsibilities:

  • Provide exceptional hospitality to guests and coworkers as prescribed in RESPECT Service System
  • Follow safety procedures in order to ensure the protection of passengers and vessel
  • Participate in routine safety drills to prepare for major incidents
  • Inform guests of Chicago’s architectural facts in an entertaining and enjoyable way
  • Advertise upcoming cruises to patrons by passing out brochures and answering questions
  • Maintain order on dock and in front of ticket booth by facilitating lines and providing
    assistance to guests
  • Other duties as assigned

Requirements & Qualifications:

  • Energetic, friendly and enthusiastic demeanor
  • High School Diploma (or GED or High School Equivalence Certificate) preferred
  • Must be able to effectively understand and convey written and verbal information to guests
    and coworkers
  • Must possess a service orientation – actively looking for ways to help others
  • Ability to work for at least 8 hours without sitting
  • Must be available for work on all major holidays beginning March 31st through November 1st.
    This includes, but is not limited to, Memorial Day weekend, Easter, Mother’s Day, Father’s
    Day, 4th of July weekend, Labor Day weekend, Air and Water Show, etc.
  • Must be at least 18 years of age
  • Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. The company participates in the E-Verify program in certain locations.

We encourage qualified applicants with arrest and conviction records to apply.

Tagged as: Marine Operations

To apply for this job please visit recruiting.ultipro.com.

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.

THE ARIVAL INSIDER PRO ACCESS MEMBERSHIP; YOU GET ALL THIS TO HELP YOU ADVANCE YOUR BUSINESS.

Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive

Access to the entire library of over 150 video sessions and webinars

Arival.guides

Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021.

Arival.travel articles

Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access

Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars

Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events

20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program

Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars

Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory

Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage

Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports

Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos

Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more

Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview
ARIVAL CODE OF CONDUCT​
CONFERENCES AND COMMUNITY SPACES​

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].