Beam Suntory is Crafting the Spirits that Stir the World. Rooted in two centuries of family heritage, Beam Suntory has evolved into the world’s third largest leading premium spirits company … where each employee is treated like family and trusted with legacy. With our greatest assets – our premium spirits and our people – we’re driving growth through impactful marketing, innovation and an entrepreneurial spirit. Beam Suntory is a place where you can come Unleash your Spirit by making an impact each and every day.

Tour Guide

The following position is open in Virgin Islands , Virgin Islands, U.S. .

What makes this a great opportunity?

Provide a world-class experience for visitors to the Cruzan Rum Distillery through engagement, brand knowledge, sales, and visibility.

Role Responsibilities

• Act as an ambassador for Cruzan Rum and St. Croix while at the distillery o Maintain high standards of good housekeeping and visual appeal at the Visitor Center
• Offer friendly and polite conversation to guests regarding the distillery, our products and St. Croix
• Perform light janitorial work to maintain sanitary and visually appealing environment
• Perform a daily review of the tour route prior to opening for business each day
• Conduct walking tours of the distillery in a manner that engages visitors while supplying accurate information about the distillery
• Serve drinks to guests while adhering to drink program limitations and policies
• Assist with replenishing inventory and housekeeping duties as needed
• Accurately receive rum from Gift Store ensuring proper entry into POS system
• Sell merchandise and product from gift store in a friendly efficient manner; upsell where possible o Restock and replenish inventory to ensure gift store is fully stocked at all times
• Ensure that all products are properly tagged and organized to abide with 6s standards
• Count and receive new inventory to maintain POS accuracy
• Participate in monthly inventory process
• Assist with set-up and disassembly of VIP and Legacy Tours
• Serve specialty cocktails to VIP and Legacy personnel
• Provide hospitality-based assistance with interdepartmental events
• Serve drinks during functions at the facility
• Maintain organizational structure of warehouse items when relaying products to and from the Gift Store
• Report low inventory levels to management
• Report unsafe conditions at Visitor Center and along tour route immediately
• Ensure safety of visitors and immediately respond to any visitor health or safety concerns
• Travel with and assist management during off-site events
• Other duties as assigned
• Adheres to and promotes quality, environmental, health and safety as one of the organization’s business priorities

Qualifications & Experience

• High School Diploma/ GED preferred
• Must be at least 21 years old
• Must have (or be willing to obtain) valid Health Card from VI Department of Health
• Must be willing and able to work flexible scheduled hours, including weekends and holidays when required
• Must be trained or willing to be trained in First Aid, CPR & AED
• Strong computer skills to include Point of Sales (POS) software, spreadsheets, and word-processing

At Beam Suntory, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Beam Suntory is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.