Caesars Entertainment

Caesars Entertainment

Attractions Ambassador – High Roller – Part Time (The LINQ LV)

Job Description

Job Summary:

Attractions Attendants are responsible for safely assisting guests with harnesses including inspection and adjustments while they are riding on the Attraction. Providing attentive customer service, engaging the guests so each patron has a positive experience and will return as well as telling their friends and family.

Age Requirements:18


  • Oversees the safety and harnessing of all guests who ride the attraction. This includes inspection of harnesses and adjustments for maximum safety and comfort while riding the zipline.
  • Loading trolleys onto the zipline cables safely and make proper attachments to prepare for guest’s flight down zipline.
  • Connecting guests on the ziplines, double checking the trolley and harness connections of each patron.
  • Display critical safety instructions to every guest
  • Double check operational partner’s loaded zipline riders for safe connection (swap checks)
  • Enable and dispatch guest from control panels
  • Reset the automatic controls after the guest have safely launched
  • Continue the repetitive actions necessary to cycle guests as fast as safely possible while maintaining a high level of guest service and interaction
  • Removal of Trolleys, Harnesses and Flight Bags from Gear Retrieval System on launch platform and on occasion from Gear Retrieval Cart.
  • Unload guests from trolley and the trolley from the cable, escort the guest to safe zone for unharnessing
  • Verify landing platform ready to safely receive guests using automatic control panels.
  • Verify and reset the automatic controls after guest have safely landed
  • Loading of Trolleys, Harnesses and Flight Bags into Gear Retrieval System or Cart on landing platform
  • Ride Operator also continually works to improve the ride cycle times which reduce the wait times for all guests.
  • During morning operational checks be able to safely load fellow ride operators onto the zipline and dispatch for pre-opening operational checks as well as be able to be loaded onto the zipline yourself
  • Performing and verifying that the ride is ready and safe to receive guests for opening
  • During morning operational checks clean all platforms, staircases and handrails daily
  • Upon nightly shutdown, remove any trash and secure platforms for maintenance
  • Responsible for the safety of all guests, themselves, team members and other employees always. Securing all decks and platforms for closing hours.


  • Ability to effectively communicate in a friendly, courteous manner with guests, other employees, management and the general public
  • Must be able to communicate in English
  • Must have excellent customer service skills
  • Must be willing to work a flexible schedule, including nights and holidays
  • Must be able to work in high places
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.


  • Must be able to work in extreme heat and cold environment for long periods of time
  • Must be able to work in a standing position for long periods of time
  • Must be able to stand, walk, kneel and stoop
  • Must be able to lift 50lbs, and reach a height of 6’8′?
  • Must be able to work in a loud noise environment
  • Must wear designated uniform as described by the attraction

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Tagged as: service, Other, Ski, test, Maintenance, REC, management, & Attractions, excel, BUS, Religion, Design, operator, PRO, and Other, platform, Environment ., Development, entertainment, Technical, customer, BUSINESS, manage, All, Safety, Customer Service, guest service



Included in Free Membership

Included in Arival Pro Membership

The Arival on-demand video library archive
Access to the entire library of over 150 video sessions and webinars

Short, digestible research & trends reports delivering insights into our industry, such as The Tour Operator Outlook for 2021. articles
Topical articles about marketing, tech, operator business and operator stories in all areas of tours, activities & attractions & experiences

Job board access
Find a job from our regular listings, post a resume to the talent network and learn strategies from the job resources articles

New webinars
Helpful, instructional sessions covering subjects such as Mastering Facebook Ads, Grow Your Business and How To Work With OTAs — topics to help advance your business.

Discounts on all Arival in-person events
20% Discount on all Arival in-person events (save up to $300)* based on business type

Arival ProShield – Insurance program
Access to tailored insurance solutions by Granite Insurance is available exclusively for Arival Insider Pro Access Members. Insider Pro Access Members also have access to a suite of resources from Granite Insurance including templates, forms and other informative documents.

Insiders Pro Access member exclusive webinars
Paid membership-only webinars to deepen your understanding of important industry topics.

Job postings & talent directory
Post jobs & connect with candidates most applicable to your business.

Private roundtables to connect, learn and engage
Small, focused and intimate discussions exclusive to Arival Insider Pro Access members.

Full access to Arival’s library of in-depth reports
Up to date, deep analysis of tourism topics ranging from Self-guided Tours to Sales & Distribution Trends and Outlooks, based on the data that defines the industry.

The latest on-demand videos
Over 350+ on-demand videos featuring hot topics in tours, activities & attractions

Insider discounts in digital marketing, tech, e-learning, and more
Save money on additional tools, services and learnings you need to run your business. Exclusive to paid members.

Membership Overview

At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

Arival’s core values include the following, and create an expectation for conduct at our events and in online community spaces:

We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
We value integrity and strive to consistently interact with others in ways that are authentic, ethical, and fair.
We are dedicated to transparency, committing to clear, open and honest communication.
We actively pursue and advocate for inclusion, diversity and representation of varying cultural backgrounds, perspectives and ideas

Arival welcomes people from all cultural backgrounds, and does not discriminate on the basis of race, color, creed, gender (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, religion (including religious dress and grooming), marital status, domestic partner status, genetic information, age, national origin or ancestry, military or veteran status, sexual orientation, physical or mental disability, or any other basis protected by federal, state, or local laws.

Accordingly, participants must refrain from displaying any demeaning, harassing, aggressive, or intimidating behavior or materials that would interfere with others’ experience and participation in our community.

If you witness or are subjected to inappropriate or disruptive behavior or have any other concerns, notify an Arival staff member as soon as possible.

Inappropriate or disruptive behavior will not be tolerated. Arival reserves the right to refuse entry to or remove any party from any event or community space at any time when participation or behavior create a disruption or hinder the event or enjoyment of the event by other participants. All determinations are at the sole discretion of Arival, and the decision of the Arival team will be final. Severe breaches of this Conference Code of Conduct may result in disqualification from participating in future events. Individuals expelled due to violating this Conference Code of Conduct will not be eligible for a refund or other consolation.

If you have questions regarding this Conference Code of Conduct or its implementation, please contact us at [email protected].