Leisure Travel Agent – North Knoxville, TN – American Arbitration Association – Knoxville
Leisure Travel Agent – The Auto Club Group
What you will do:
The Auto Club Group is seeking prospective Leisure Travel Agents who can generate new sales to members and nonmembers, actively pursue opportunities to establish and strengthen customer relationships, and support all ACG branded products and services. You will be challenged to drive new business with competitive products and help retain The Auto Club Groups 60+ million members.
In this position, you will have the opportunity to:
- Utilize Professional Selling skills from beginning to end to determine client’s vacation needs, create a memorable vacation, close the sale and build customer relationships.
- Provide outstanding customer service through product knowledge, industry news and destination expertise.
- Sell AAA Branded Products & Services and ACG preferred Suppliers. Proactively seeks sales opportunities through various avenues to include, walk-ins, outbound client calling, client retention, self-marketing and customer referrals.
- Meet and exceeds Minimum Adjusted Sales Goals.
- Support and embraces AAA Auto Club Group Preferred Supplier program, AAA Branded Product & Services, preferred automation methods and all other Travel Agency strategy initiatives. Proactively works travel campaigns and leads provided through Lead Management system.
- Utilize task management to support the sales process and complete system generated tasks in a timely manner.
- Participate in travel industry programs, product and supplier training, ACG specific training programs and Continuing Education opportunities to increase knowledge becoming “the source” to clients for all their travel needs.
- Ensure all Accounting documents, client files and POC profiles are completed accurately and timely.
- Participate in all trade show functions, and other promotional events as created by Auto Club Group to increase sales and promote travel products.
With our powerful brand and the mentoring we offer, you will find your position as aLeisure Travel Agent can lead to a rewarding career at our growing organization.
How you will benefit:
- Compensation range:$15-$16 hourly, plus commissions
- Travel Agents receive 100% backing from one of America’s most trusted brands to include paid training and generated leads
- Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
- 401k Match
- Paid Holidays
- Tuition Reimbursement
We’re looking for candidates who:
- High school diploma or the equivalent.
- Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products.
- Travel school graduate preferred
- At least 2 years professional sales experience
- Travel sales experience
- CRM systems experience preferred
- Galileo experience preferred
Knowledge and Skills:
- Ability to aggressively pursue sales through proactive marketing
- Effective skills to build long term customer relationships.
- Excellent customer service skills
- Computer and Internet Skills.
- Ability to manage time in a fast paced environment while maintaining high quality results
Successful agents will possess effective communication skills, strong phone sales, prospecting skills, ambition, motivation and drive!
What it’s like to work for us:
We serve our members by making their satisfaction our highest priority. We do what’s right by sustaining an open, honest and ethical work environment. We lead in everything we do by offering best-in-class products, benefits and services. And we value our employees by seeking the best talent, rewarding high performance and holding ourselves accountable.
All in all, we create an inclusive and welcoming environment of diverse backgrounds, experiences and viewpoints, realizing our differences make us stronger.
Who we are:
The Auto Club Group helps AAA Members enjoy life’s journey with peace of mind by providing innovative solutions, advocacy and membership benefits wherever and whenever they need them. We currently conduct business in 13 states in the upper Midwest and the Southeast.
The Auto Club Group has established four long-term enterprise goals:
- Long-term, sustainable, profitable growth
- AAA Membership growth and renewal
- Operational excellence
- Become the “flagship club” of the AAA Federation
The above statements describe the principle and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfil these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
To apply for this job please visit autoclubgroup.taleo.net.