Download: Arival’s Coronavirus Pulse Report
The impact of the pandemic on tour, activity and attraction operators and how they are responding
Download the Coronavirus Pulse Report
CEO & Co-founder
Douglas has held various roles in marketing, media and research, most recently as Senior Vice President, Research, at Phocuswright, the leading travel industry research firm. He designed and led numerous seminal studies while at Phocuswright, including on Tours, Activities & Attractions, and lead programming for the Phocuswright Conference.
Prior to joining Arival, she worked as a market research consultant with a focus on the ski industry and economic development in mountain communities. As a lead analyst, she has developed projects that focus on product development, revenue management, strategic planning and market specific targeting decisions within the travel industry.