Trends

Last month HOHO operator Open Tour Paris and the Original Tour Company announced a rebrand to TootBus — but there’s a lot more to the change than just a name. Here are five things the newly branded HOHO company is doing as travel comes back
A new report from Arival details how new entrants, new business models and digital disruption are changing the global landscape for multi-day tours
Operators should be leveraging customer UGC in their marketing. Here’s how Flytographer gathers and deploys authentic content at scale
Most of us think we’re customer-centric, but are we really? Intrepid Travel’s head of customer experience walks through three ways every tour and activity operator can make sure they are
Lauren Hefferon of Ciclismo Classico on passion, marketing and getting back to basics
Finding the right staff is not an easy process. Arival spoke to GetYourGuide to discover their top tips for hiring the best people
Operators focused on the youth traveler may want to have a look at this startup
A quick guide to help tour operators and DMCs understand the growing landscape of online travel agencies for custom and scheduled multi-day tours
TripSchool Co-founder Mitch Bach shares his top tips to help you hire the best guides
Whether buying or selling, don’t downplay the importance of culture and values

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