Introducing Operator Stories

Introducing Operator Stories

In a recent planning meeting, Arival’s recently appointed editor Peter Gietl shared something that struck a chord. “When I tell my friends and family about what I do, that I’m writing about Tours, Activities & Attractions,” he said, “the reaction is always...
Chasing Ghosts is Hard Work

Chasing Ghosts is Hard Work

Making the hard choice and putting in the work is easier said than done. Every day we are faced with the prospect of cutting corners or taking the easy way out. But eventually, those small decisions, whether good or bad end up having a huge effect on the work we do...