Arival 360

Back by Popular Demand

The Live Conference for the Best Part of Travel


San Diego | 1-4 February, 2022

In-Person & Online

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The Arival 360 San Diego Program
A Hybrid Event


January 20

10:00am – 1:00pm EST / 4:00pm – 7:00pm CET

Welcome to Arival 360 San Diego

Today is Day One (online for all in-person and online attendees) of a Four Month Event!

(All online content will be available on demand within 24 hours of streaming)

San Diego Program Overview

(In-person only)

January 31 - Monday

Pre-Arival Sunset Cruise sponsored by 

february 1 - tuesday

Arival Day

  • Registration Begins and The Arival Networking Lounge Opens at 10:00am
  • TripCamp Co-located Event designed for Tour Guides, Tour Directors and Tour Operators
  • GFTA Micro Conference
  • Industry Jargon Roundtables
  • First timer Orientation Session
  • The Industry Exchange: Speed dating for the Best Part of Travel
  • Welcome Party, sponsored by Xola

February 2, 3 and 4

The Six Ring Circus Begins!

The Arival Program features three more days of non-stop networking, hands-on educational sessions, inspiring talks and finally, the opportunity to get back to business in-person. 

You’ll shake hands. You’ll hug. You’ll debate. You’ll collaborate. You’ll leave feeling better about your future. Connect with industry peers, partners, experts, friends AND create new partnerships and alliances  that will continue for the rest of the year. You will meet amazing owners and business leaders across tours, activities, attractions and experiences. Find new business partners, distributors, tech and marketing providers and other services to help your business grow

Customize your experience to achieve your goals and outcomes.

And above all – Learn Together. Share Together. Innovate Together. Play Together. Laugh Together!

Arival 360 Online

Arival 360 Online continues after Arival 360 San Diego

  • We are capturing highlights from the Arival Theater in San Diego, exclusive interviews, on-demand content and interactive online roundtables.
  • We’re even including highlights and content from Arival Berlin as part of the Arival 360 Online Program
  • Arival 360 Online is open to all participants from Arival San Diego and Arival Berlin as well as all Insider Pro Access Members or online ticket holders.
  • And the best part is that the complete Arival 360 event community is available for connecting and business development from January 20 through May 26, 2022.

Thursday February 17, 2022

10:00am – 1:30pm EST / 4:00pm – 7:30pm CET

Culinary Experience companies unite! Join your fellow food tour operators for 2 hours covering a wide variety of topics and getting to know each other better.

We can all learn from each other, so bring along your questions, your examples of what is working for you, and your adventurous culinary spirit to brainstorm new and creative food tour opportunities for the future of our industry. Here’s our agenda, join our discussions!

  • Re-defining a food tour 
  • Partnerships with CVB’s, DMO’s, other operators in town... and more
  • Butter Your Bread: Grow your Corporate and Private Event Business 
  • Show me the money: Costing, Pricing and Profit Margins in the age of COVID
  • Magic Words: Leveraging the Travel Trade
  • Back office Tech


Designed for high volume operators ranging from Natural Attractions, Museums, Zoos, Aquariums, Major League Baseball Teams, Observation Decks, Amusement Parks, Landmarks, etc. Topics include:

  • Connectivity and Channel Management
  • Revenue Management and Dynamic Pricing for Attractions
  • Ticketing / Distribution / Capacity Management
  • How we chose our tech

With all the focus on tech, digital and distribution, we also need to focus on critical issues that will drive the future of our industry. Arival has gathered leaders from diverse organizations to share their perspectives on how DEI can have profound impacts on our businesses, culture and the world around us. Connect with the leaders from:

  • Tourism Cares
  • National Blacks in Travel and Tourism Collaborative
  • Cultural Heritage Economic Alliance
  • Tourism Unity
  • Pathways Project
  • Wanderful
  • Papilia
  • Global Family Travels
  • Too Fly Foundation

  • Trends and Industry Updates
  • Ask Me Anything sessions
  • Arival Talks by industry leaders 
  • The OTA Panel with the most important OTAs in our sector
  • The Res-tech Panel featuring the major res-tech companies in North America
  • 5 minutes of fame sessions for and coming companies

  • Breakout sessions are designed to maximize your conversations and connections. With most sessions being small group, interactive discussion based roundtables and buzz sessions, there will be tons of opportunity for peer to peer learning based on the topics most important to you.


Tactical, practical, key takeaways, expert led sessions on topics including:

  • The Website Evals - have your site critiqued (like really critiqued) by a website conversion expert
  • Building a Performance Driven Culture
  • Optimizing Google Things To Do
  • User Generated Content
  • Revenue management and pricing 
  • The Retail Mix of a Tour and Activity Operator
  • Unpacking the Mysteries of Google Things To Do 
  • The Direct Booking MasterClass sessions (continued from online event)

Demo Labs

Product demonstrations from our industry’s leading res-tech and distribution companies. Current Demo Lab companies include:

  • Anchor
  • Checkfront
  • Flybook
  • Gondola
  • Musement
  • RocketRez
  • TourismSolved
  • TourOpp Go!


Small group, interactive discussions, facilitated by subject matter experts

Buzz Sessions

Roundtables that start with a brief (10 minute max) presentation by the facilitator(s)

Lunch Table Talks

Casual, fun and topical. Tables will be reserved for specific segments and topics on Wednesday and Thursday.

Roundtables and Buzz Sessions are scheduled for the following topics

  • Working with OTAs so they work for you
  • Growth and Strategy: Multi-location models
  • Growth and Strategy: Franchises
  • Mergers and acquisitions
  • Multi-day tours
  • The Special Challenges (and Opportunities) of an Owner Operator
  • Self Guided Tours
  • Costing, Pricing & Profit Margins
  • Creative Experience Design Trends
  • And more TBA

  • January 20 - Global Happy Hour (online)
  • January 31 - Pre-Arival Sunset Cruise sponsored by Hornblower Cruises and Anchor
  • February 1 - Arival Welcome Party, sponsored by Xola
  • February 2 - Arival Insiders Pro Access Members VIP Party
  • February 3 - The Finale
  • February 4 - After sessions end at 1:30 - take a trip to downtown San Diego. Arival Insider Pro Access Members are invited to a tour of Petco Park, home of the San Diego Padres.

(Online for all in-person and online ticket attendees)

  • Arival’s recent global research dives into the trends shaping our industry
  • Highlights from the San Diego Theater with Q&A
  • Industry thought leaders share their perspectives of what they heard at Arival San Diego
  • Get up close and personal with interviews from the Arival Studio
  • Interactive small group roundtables led by ArivalExperts. Don’t just join us, participate!

Become an Insider Today!